ExecutiveAssistant

**Position** : Mortgage Broker Assistant **Salary** : PHP 70,000 - 80,000 per month **Working Hours & Conditions**: Aligned with Australian hours; full-time (remote) **Holidays** : AU Holidays **OVERVIEW** : The client knows that sensible processes are at the heart of a successful workflow. We’re searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence to budget across all departments. The **Executive Assistant/Operations** should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks. The ideal candidate is a natural coordinator who has a strong sense of big picture objectives and a sharp eye for detail. **RESPONSIBILITIES** : * Monitor day-to-day operations, report on performance, recommend actionable improvements when necessary. * Innovate business processes to optimise turnaround times and customer experience. * Create Procedure and Protocols (such as checklists, workflows, and procedures) and Distribute to Staff: * Communicate and coordinate with employees (including Management team) and stake holders * Manage the Onboarding and guide new employees to ensure that they adhere to standard operating procedures of PPHL. * Maintain Client relations and perform a variety of administrative tasks including but not limited to: Scheduling appointments, responding to client emails, and prioritising applications on behalf of the Para broking team. * Schedule meetings for senior Broker team and book conferences with clients & Banks as needed. * Reconciliation of monthly commissions reports and budgeting. * Manage & Control file ownership of applications. * Manage & Control the Review process to ensure client longevity. * Oversee “Post Settlement client enquiries. * Manage & Control Broker Email * Proactive approach to innovation and business efficiency * Lending Operational Duties: * Coordinat