Hire Overseas
ExecutiveAssistant(AIOperations)
“Executive Assistant (AI Operations) at Hire Overseas. Skills: quality assurance, operations, product feedback, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Review live AI-driven interactions including call transcripts and text messages to ensure accuracy and quality. Identify inconsistencies, edge cases, and failure patterns across high volumes of outputs”
What You'll Achieve.
Ensure accuracy and quality of AI-driven interactions; Proactively flag issues; Own problems end to end and surface insights without being asked; Inform product and workflow improvements; Ensure smooth execution of active pilots and deployments
Industry & Context.
ability to make sound decisions quickly in ambiguous situations; Interpret ambiguous or incomplete situations and determine the appropriate next step independently; Recognize when an AI interaction has become stale or invalid and take ownership of resolving it; Apply sound operational judgment in fast-moving, real-time workflows without needing step-by-step direction
Available to work 9 AM to 5 PM Eastern Time Monday through Friday, Must submit a short Loom video (1 to 2 minutes) introducing yourself, describing a situation where you identified and resolved an ambiguous or unexpected problem independently, and explaining how you communicated it to leadership or stakeholders
What They're Looking For.
Must Have
Background in chief of staff, senior executive assistant, operations lead, or a comparable high-ownership generalist role, Exceptional attention to detail and the ability to spot inconsistencies under high volume, Judgment in ambiguous situations: you own the problem, figure it out, and flag it with context, Clear and professional written and spoken English communication, Comfortable navigating multiple platforms such as Slack, Teams, and SMS simultaneously, Highly reliable, responsive, and able to operate in real-time workflows, Available to work 9 AM to 5 PM Eastern Time Monday through Friday
Nice to Have
Familiarity with EMR or EHR systems, Experience in healthcare, home care, or a similarly regulated environment, Spanish or Mandarin language proficiency, Prior exposure to AI tools or AI-powered workflows
What You'll Do.
Review live AI-driven interactions including call transcripts and text messages to ensure accuracy and quality
Identify inconsistencies
and failure patterns across high volumes of outputs
Flag issues proactively including when expected system updates are missing or delayed
Interpret ambiguous or incomplete situations and determine the appropriate next step independently
Recognize when an AI interaction has become stale or invalid and take ownership of resolving it
Apply sound operational judgment in fast-moving
real-time workflows without needing step-by-step direction
Translate observed issues into clear
and actionable communication for internal teams and customers
Communicate across Slack
and other platforms with professionalism and precision
Surface recurring patterns and insights that inform product and workflow improvements
Help ensure smooth execution of active pilots and deployments
Maintain organized documentation of edge cases and resolutions
Support the development of processes for handling new scenarios as the product evolves
How You'll Work.
Team & Collaboration
Communicate across Slack, Teams, and other platforms with professionalism and precision; Surface recurring patterns and insights that inform product and workflow improvements
Communication Scope
exceptional communication skills; clear and professional written and spoken English communication; professionalism and precision
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