ExecutiveAccountManager

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. The Executive Account Manager serves as a strategic leader and primary executive partner for Nelnet’s most complex and high-value clients, responsible for driving long-term growth, strengthening enterprise relationships, and aligning client strategies with business objectives. This role focuses on expanding partnerships across business units, leading cross-functional initiatives, and influencing both internal and client stakeholders at the executive level. Success is defined by the ability to translate client needs into actionable strategies, guide high-impact decisions, and position Nelnet as a trusted, value-driven partner while supporting overall enterprise growth and innovation. Nelnet believes in a hybrid work environment. The standard hybrid work schedule for this position includes 24 hours of in-office work each week. This is subject to change, based on manager discretion. ## ## **Key Responsibilities:** * Serve as a strategic advisor to senior client stakeholders and Nelnet’s internal senior leadership, including C-suite executives. * Create, lead, and execute comprehensive long-term growth strategies across all client-facing business units to drive revenue, retention, and innovation. * Regularly brief senior leadership with data-driven insights, emerging client needs, and industry trend