Dept of Transportation
Government
Examiner-DriverLicense-DistrictA
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Examiner - Driver License - District A at Dept of Transportation. Skills: Customer service, Driver license examination, Data entry. Administer eligibility tests for driver licenses. Evaluate applicants for licenses and ID cards”
What You'll Achieve.
Reducing wait times; Improving customer service
Industry & Context.
Flexibility to travel during the day and overnight on short notice, Background check including name-based and fingerprint-based criminal history record check
What They're Looking For.
Must Have
Valid Class C North Carolina Driver License with no more than five active points and no suspensions or revocations within the last ten years, Must attend, complete, and pass a certification training program requiring an overnight stay Monday through Friday, Possession of a valid North Carolina Driver License, Valid N. C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle-related offense and no more than 5 active points
Nice to Have
Experience explaining policy, procedure and/or laws to educate customers or the public, Customer service experience (friendly, enthusiastic attitude who enjoys serving customers) with a diverse clientele, Knowledge of basic computer software that includes database programs, Microsoft Office applications and the ability to quickly adapt to internal systems, Work experience typing using a computer keyboard, Experience with the collection and disbursement of cash is helpful
What You'll Do.
Administer eligibility tests for driver licenses
Evaluate applicants for licenses and ID cards
Confirm applicant knowledge of laws and signs
Check applicant vision
Observe and evaluate driving skills
Serve as public advisor on health concerns
Advise customers of available services
Enter applicant data and court information
How You'll Work.
Communication Scope
Providing detailed information to the public
Full Job Description
**Agency** Dept of Transportation **Division** Division of Motor Vehicles **Job Classification Title** Program Coordinator I (S) **Position Number** **Grade** NC08 **About Us** It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. **Description of Work** New hire applicants will be hired at a hiring rate of $44,210 This is a continuous posting for District A which serves the following counties: Ahoskie, Edenton, Elizabeth City, Greenville, Nags Head, Roanoke Rapids, Rocky Mount, Tarboro, Washington, Williamston. We are currently looking for Driver License Examiners to serve the citizens of North Carolina. You will be responsible for administering eligibility tests, evaluating people applying for classified Driver License, Commercial Driver License, Learners permits and ID cards. Dealing with high volume of transactions, you will use your first-class customer service skills to confirm applicant's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observing/evaluating driving skills by riding with the customer in their personal vehicle on a road test in all types of weather. You will serve as a public advisor to identify any possible health concerns with drivers, advise customers of adjunct service programs available, and ensure applicant data and court ordered information is entered accurately into the internal system for reporting. You are the face of the DMV and serve an important role in reducing wait times and improving customer service. To ensure we meet our mission of providing for customers in other offices, flexibility to travel during the day and overnight on short notice
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