Amazon.com Services LLC

Event Productions

EventsSystemEngineer

$61–106k Arlington, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Events System Engineer at Amazon.com Services LLC. Skills: Event production systems, Live event support. Own system health. Own system maintenance”

What You'll Achieve.

Deliver events with top-quality audio; Deliver events with top-quality lighting; Deliver events with top-quality video; Deliver events with top-quality production technology; Create impactful customer experiences; Ensure success of each event; Transform ideas into experiences; Ensure flawless performance; Ensure long-term reliability

Industry & Context.

Event Productions
Problems you'll solve

Troubleshoot technical issues; Problem solving; Troubleshoot equipment; Troubleshoot problems; Root cause analysis

Eligibility Requirements

Travel domestically 35%, Adaptive event hours

What They're Looking For.

Must Have

Bachelor's degree, 4+ years production environment experience, Troubleshoot technical issues live events, Work adaptive event hours, Travel domestically 35% of time

Nice to Have

3+ years Windows/Mac/Linux support, Experience with SMPTE 2110, Experience with Grass Valley systems

What You'll Do.

Own system maintenance

Own operational health

Support event delivery

Manage production systems

Maintain production equipment

Provide onsite support

Improve customer experiences

Flex with client needs

Perform system maintenance

Ensure flawless performance

Ensure long-term reliability

Support system engineers

Follow operating procedures

Follow industry best practices

Train production team

Develop production team

Coordinate production team

Develop knowledge base

Identify process improvements

Provide setup coordination

Make resource recommendations

Escalate to management

Create system backups

Implement system backups

Ensure teams understand backups

Support operational engineers

Solve current problems

Implement preventative solutions

Identify problems quickly

Resolve problems quickly

Escalate complex issues

Maintain production stability

Troubleshoot effectively

Gauge optimum solutions

Ensure correct handling

Ensure correct storage

Participate in feedback

Participate in discussions

Participate in surveys

Communicate with event teams

Coordinate with customers

Coordinate with business partners

Coordinate with vendors

Coordinate with engineers

Maintain maintenance schedules

Test equipment thoroughly

How You'll Work.

Team & Collaboration

System engineers; Production engineers; Operational engineers; Event teams; Customers; Business partners; Third-party vendors; Engineers across organization; Event producers; Production management

Communication Scope

Client needs; Client changes

Full Job Description

The Event Productions System Engineer role will own both the health and maintenance of technical production systems as well as the operational health of the production systems during events. Are you passionate about the opportunity to innovate, build, and implement new industry standards while building the future of event productions. Amazon Engine’s Event Production team is searching for an innovative and solution-oriented Events Systems Engineer to be a part of the team producing high-profile, industry-leading production events. The Events Systems Engineer will support the team to deliver events in Amazon venues with top-quality audio, lighting, video, and production technology, creating impactful customer experiences. Our Event Systems Engineers operate live high-capacity events while managing and maintaining the health, quality, and reliability of all production systems and equipment within the venue, ensuring the success of each event. With technical autonomy, they engage with production teams to design, program, and execute events, transforming customers' ideas into exceptional experiences. In this role, you’ll serve as the subject matter expert (SME) for technical event productions with strong, deep systems knowledge. Providing onsite support, you’ll continuously improve customer experiences, adapt to diverse event types, and flex with last-minute client needs and changes. You will perform planned and unplanned system maintenance overhauls ensuring flawless performance and long-term reliability. Successful candidates will have strong experience supporting large-scale productions of live onsite events. They have a deep understanding and background of the engineering systems and focus on providing hands-on technical problem solving in fast-paced environments. This is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business hours). Travel throughout the domestic US would be expected approx. 35% of the time and potential travel

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