Amazon.com Services LLC
Event Productions
EventsSystemEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Events System Engineer at Amazon.com Services LLC. Skills: Event production systems, Technical production, Live event operations. Own system health. Maintain production systems”
Industry & Context.
Troubleshoot technical issues; Problem solving; Root cause analysis
Travel domestically 35%, Travel to regional venues
What They're Looking For.
Must Have
Bachelor's degree, 4+ years production experience, Troubleshoot technical issues live, Work adaptive event hours, Travel domestically 35% of time
Nice to Have
3+ years OS support, Support video conference equipment, Experience with SMPTE 2110, Experience with Grass Valley systems
What You'll Do.
Maintain production systems
Support event delivery
Manage production systems
Maintain production equipment
Provide onsite support
Improve customer experiences
Flex with client needs
Perform system maintenance
Ensure flawless performance
Ensure long-term reliability
Support large-scale productions
Provide hands-on problem solving
Collaborate with engineers
Follow operating procedures
Follow industry best practices
Train production team
Develop production team
Coordinate production team
Develop knowledge base
Identify process improvements
Coordinate event setup
Provide technical recommendations
Schedule technical resources
Create backup systems
Implement backup systems
Ensure teams understand backups
Support operational engineers
Solve current problems
Implement solutions proactively
Identify problems quickly
Resolve problems quickly
Escalate complex issues
Maintain production stability
Troubleshoot effectively
Gauge optimum solutions
Ensure correct equipment handling
Ensure correct storage
Participate in feedback
Participate in discussions
Participate in surveys
Communicate with event teams
Coordinate with customers
Coordinate with business partners
Coordinate with vendors
Coordinate with engineers
Maintain operating procedures
Maintain event details
Maintain maintenance schedules
Test equipment thoroughly
How You'll Work.
Team & Collaboration
System engineers; Production engineers; Operational engineers; Event teams; Business partners; Third-party vendors
Full Job Description
The Event Productions System Engineer role will own both the health and maintenance of technical production systems as well as the operational health of the production systems during events. Are you passionate about the opportunity to innovate, build, and implement new industry standards while building the future of event productions. Amazon Engine’s Event Production team is searching for an innovative and solution-oriented Events Systems Engineer to be a part of the team producing high-profile, industry-leading production events. The Events Systems Engineer will support the team to deliver events in Amazon venues with top-quality audio, lighting, video, and production technology, creating impactful customer experiences. Our Event Systems Engineers operate live high-capacity events while managing and maintaining the health, quality, and reliability of all production systems and equipment within the venue, ensuring the success of each event. With technical autonomy, they engage with production teams to design, program, and execute events, transforming customers' ideas into exceptional experiences. In this role, you’ll serve as the subject matter expert (SME) for technical event productions with strong, deep systems knowledge. Providing onsite support, you’ll continuously improve customer experiences, adapt to diverse event types, and flex with last-minute client needs and changes. You will perform planned and unplanned system maintenance overhauls ensuring flawless performance and long-term reliability. Successful candidates will have strong experience supporting large-scale productions of live onsite events. They have a deep understanding and background of the engineering systems and focus on providing hands-on technical problem solving in fast-paced environments. This is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business hours). Travel throughout the domestic US would be expected approx. 35% of the time and potential travel
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