Amazon.com Services LLC

Operations, IT, Support Engineering, Technical Services, ecp

EventsSysEngII(EP)

$55–122k Arlington, Virginia, United States FULL TIME
The Brief

“Events Sys Eng II (EP) at Amazon.com Services LLC. Skills: Production systems, Live events, Technical support. Operate production systems during events. Design live events”

What You'll Achieve.

Deliver bar raising product; Maintain production stability

Industry & Context.

Operations, IT, Support Engineering, Technical Services, ecp
Problems you'll solve

Troubleshooting; Risk evaluation; Root cause analysis; Efficient solutions

Eligibility Requirements

25% travel, Adaptive event hours

What They're Looking For.

Must Have

3+ years Windows Server technologies, 4+ years technical support, 4+ years Windows, Mac or Linux support, Bachelor's degree in IT or computer science, 2+ years entertainment production environment

Nice to Have

3+ years supporting windows server, Experience supporting video conference equipment, Experience with SMPTE 2110, Experience with Grass Valley systems

What You'll Do.

Operate production systems during events

Manage production overhaul projects

Manage maintenance projects

Evaluate risks with efficiency

Determine optimum solution

Act on immediate solutions

Take solutions to management

Support operational engineers

Implement invention and efficiency

Solve problems proactively

Offer efficient solutions

Maintain production stability

Ensure health of production equipment

Ensure success of events

Work with System Engineers

Work with Production Engineers

Ensure system quality

Ensure operating procedure quality

Communicate with team

Communicate with customers

Communicate with business partners

Engage with production team

Pursue process improvements

Help others improve skillsets

Help others improve knowledge

Contribute as subject matter expert

Design events with autonomy

Program events with autonomy

Operate events with autonomy

Deliver bar raising product

Ensure industry best practices

Follow safety first mindset

Perform technical coordination

Recommend technical resource scheduling

Test equipment use cases

Communicate with team members

Provide operational technical services

Optimize systems for quality

Lead vendor engineers

Handle equipment correctly

Store equipment correctly

Participate in feedback discussions

Participate in surveys

Perform standard maintenance

Coordinate additional staffing

Communicate with team members

How You'll Work.

Team & Collaboration

Work with System Engineers; Work with Production Engineers; Work with event producers; Work with production management; Communicate with team members

Communication Scope

Professional communication; Clear communication

Process & Methodology

Production overhaul projects, Maintenance projects

Free ATS check

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