Amazon.com Services LLC
Operations, IT, Support Engineering, Technical Services, ecp
EventsSysEng(EP)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Events Sys Eng (EP) at Amazon.com Services LLC. Skills: Live event production, Systems engineering, Production support. Maintain production systems health. Operate production systems during events”
What You'll Achieve.
Improve customer experience; Maintain production stability; Deliver technical solution; Ensure quality of systems; Ensure quality of operating procedures
Industry & Context.
Troubleshooting; Root cause analysis; Risk evaluation; Solution identification
Adaptive event hours, 40/hr week
What They're Looking For.
Must Have
High school or equivalent diploma, Experience in live events, Knowledge in live events, Experience in audio visual fields, Knowledge in audio visual fields
Nice to Have
Bachelor's degree
What You'll Do.
Maintain production systems health
Operate production systems during events
Design live corporate events
Program live corporate events
Operate live corporate events
Manage production overhaul projects
Manage production maintenance projects
Evaluate risks during troubleshooting
Gauge optimum solutions
Act on immediate solutions
Determine solutions for management
Support operational engineers
Implement invention for problems
Implement efficiency for problems
Identify root cause of issues
Offer efficient solutions
Maintain production stability
Communicate with team
Communicate with customers
Communicate with business partners
Pursue process improvements
Help others improve skillsets
Help others improve knowledge base
Contribute as subject matter expert
Design live events with autonomy
Program live events with autonomy
Operate live events with autonomy
Deliver technical solution
Ensure industry best practices
Follow safety first mindset
Perform technical coordination
Recommend technical resource scheduling
Test equipment use cases
Provide operational technical services
Optimize systems for quality
Lead vendor engineers
Assist with strike of event space
Handle equipment correctly
Store equipment correctly
Participate in feedback discussions
Participate in surveys
Perform standard maintenance
Coordinate staffing with vendors
Communicate team status
How You'll Work.
Team & Collaboration
Production team engagement; Work with system engineers; Work with production engineers; Coordinate with event coordinators; Coordinate with producers; Communicate with team members
Communication Scope
Professional communication
Process & Methodology
Production overhaul projects, Maintenance projects
Full Job Description
This system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events. On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live corporate events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience. For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management. The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Responsibilities include: · Promptly, thoroughly, professionally communicate with team, customers, and business partners. · Proactively engage with production team to pursue process improvements. · Search out opportunities to help oth
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