Amazon.com Services LLC

Operations, IT, Support Engineering, Technical Services, ecp

EventsSysEng(EP)

$0–0k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Events Sys Eng (EP) at Amazon.com Services LLC. Skills: Live event production, Systems engineering, Production support. Maintain production systems health. Operate production systems during events”

What You'll Achieve.

Improve customer experience; Maintain production stability; Deliver outstanding product

Industry & Context.

Operations, IT, Support Engineering, Technical Services, ecp
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Adaptive event hours, 40/hr week

What They're Looking For.

Must Have

High school or equivalent diploma, Experience in live events, Experience in audio visual fields

Nice to Have

Bachelor's degree, Experience with event AV, Live event planning experience

What You'll Do.

Maintain production systems health

Operate production systems during events

Design live corporate events

Program live corporate events

Operate live corporate events

Manage production overhaul projects

Manage maintenance projects

Evaluate risks with efficiency

Gauge optimum solution

Act on solvable issues

Determine solutions for management

Support operational engineers

Implement invention and efficiency

Offer efficient solutions

Maintain production stability

Communicate with team

Communicate with customers

Communicate with business partners

Pursue process improvements

Help others improve skillsets

Help others improve knowledge base

Contribute as subject matter expert

Design live events with autonomy

Program live events with autonomy

Operate live events with autonomy

Deliver outstanding product

Ensure industry best practices

Coordinate assigned systems

Recommend technical resource scheduling

Test equipment use cases

Communicate with team members

Provide operational technical services

Optimize systems for quality

Lead vendor engineers

Assist with strike of event space

Ensure correct equipment handling

Ensure correct equipment storage

Participate in feedback discussions

Participate in feedback surveys

Maintain production equipment

Work with System Engineers

Work with Production Engineers

Ensure system quality

Ensure operating procedure quality

Keep weekly maintenance schedule

Work with event coordinators

Coordinate third party vendors

Communicate with team members

How You'll Work.

Team & Collaboration

Cross-functional teams; System Engineers; Production Engineers

Communication Scope

Professional communication

Process & Methodology

Production overhaul, Maintenance projects

Full Job Description

This system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events. On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live corporate events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience. For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management. The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Responsibilities include: · Promptly, thoroughly, professionally communicate with team, customers, and business partners. · Proactively engage with production team to pursue process improvements. · Search out opportunities to help oth

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