Amazon Web Services
Technology
EventsProgramManager,CustomerEngagementPrograms
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“Events Program Manager, Customer Engagement Programs at Amazon Web Services. Skills: Program management, Event execution, Stakeholder coordination. Support end-to-end delivery of event workstreams. Manage day-to-day program activities”
Industry & Context.
Troubleshoot issues
What They're Looking For.
Must Have
4+ years marketing experience, Experience in project management, Experience with event AV, Experience with live event planning, Experience prioritizing responsibilities, 5+ years event management experience
Nice to Have
Experience organizing events for content creators, Experience with technology industry events, Understanding of event disciplines, International event experience, Knowledge of event registration platforms, Knowledge of marketing automation platforms
What You'll Do.
Support end-to-end delivery of event workstreams
Manage day-to-day program activities
Coordinate stakeholders
Create project documentation
Maintain status reporting
Coordinate with vendors
Coordinate with internal teams
Own onsite responsibilities during live events
Implement standardized processes
Coordinate event logistics
Ensure consistent delivery quality
Support budget tracking
Support budget reconciliation
Manage onsite vendors
Troubleshoot issues during live events
Act as primary liaison
Manage regular communications
Provide status updates
Coordinate with regional teams
Gather stakeholder feedback
Incorporate stakeholder feedback
Support stakeholder needs onsite
Implement standard operating procedures
Implement best practices
Support data collection
Support program metrics reporting
Lead post-event analysis
Lead post-event documentation
Contribute to process improvement
Maintain program documentation
Maintain program playbooks
How You'll Work.
Team & Collaboration
Coordinate with vendors; Coordinate with internal teams; Coordinate with regional teams
Process & Methodology
Resource planning, Managing schedules, Reporting project status, Prioritizing tasks
Full Job Description
Execute end-to-end operations and delivery of specific event workstreams or programs within AWS's event portfolio. This role requires strong program management skills and the ability to manage multiple priorities while ensuring high-quality delivery. You will be responsible for implementing event strategies across various disciplines (e.g., content, operations, platforms, or specialized audience programs) and playing a key role in onsite execution during live events. Key job responsibilities Program Management & Execution - Support the end-to-end delivery of assigned event workstreams or programs (examples: content operations, platform management, expo areas, audience-specific programs) - Manage day-to-day program activities, including timeline development and stakeholder coordination - Create and maintain project documentation and status reporting - Coordinate with vendors and internal teams for successful delivery - Own specific onsite responsibilities during live events Event Planning & Delivery - Implement standardized processes from the Event Center of Excellence - Coordinate event logistics within assigned workstream - Ensure consistent delivery quality across program elements Support budget tracking and reconciliation - Manage onsite teams and vendors during event execution - Troubleshoot and resolve issues during live events Stakeholder Coordination - Act as primary liaison between stakeholders, vendors, and internal teams - Manage regular communications and status updates - Coordinate with regional teams to ensure local relevance while maintaining global standards - Gather and incorporate stakeholder feedback - Support stakeholder needs during onsite execution Operations & Measurement - Implement standard operating procedures and best practices - Support data collection and reporting for program metrics - Lead post-event analysis and documentation - Contribute to process improvement initiatives - Maintain program documentation and playbooks About the team A
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