EventsMarketer

OVERVIEW Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive market with incumbents that weren't built for AI-first workflows. Company - Series B, $51M raised to date - Backed by a16z, BCV, General Catalyst, Y Combinator - 100+ employees This is a fully in-person role in SF; we do not offer remote or hybrid options. ABOUT THE ROLE Events are our most proven pipeline channel and this role owns it. As the Events Marketer at Pylon, you will own our events program from strategy through execution: deciding where to invest, building out owned event formats, and ensuring every touchpoint before, during, and after moves the right people closer to a conversation with our team. You'll build Pylon's brand presence with founders and post-sales leaders and partner closely with Sales, Success and Marketing to make sure every event drives the business forward. We have playbooks that work. We're looking for someone to take what's working and push it further with more creativity, testing, and scale. This role is ideal for someone who is as comfortable developing a quarterly events strategy as they are on-site running a dinner. RESPONSIBILITIES - Develop the annual events strategy: which events to invest in, why, and what success looks like for each - Own our conference presence end to end, from contract and booth to on-site execution and post-event follow-up - Build and scale our hosted event programs: dinners, workshops, founder community events, and wrap-around activations - Develop community programs that extend the value of events beyond the room, including formats like a Slack community for customers and power users - Own the planning and execution of our first-ever Pylon user conference - Drive pre-event targeting and outreach in close collab