Commsec
financial services
EventsManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Events Manager at Commsec. Skills: Event Management, Project Management, Stakeholder Management. Develop and deliver end-to-end event management. Build and manage project plans”
What You'll Achieve.
strengthening CommSec’s brand, reputation and customer engagement; drive profitable active base growth; support growth, deepen customer relationships and deliver exceptional experiences; Position CommSec as a trusted voice; Bring key market insights to life; Create positive brand experiences; support CommSec’s growth ambitions and strengthen customer advocacy; support CommSec’s growth objectives and business goals; drive greater efficiency and effectiveness
Industry & Context.
What They're Looking For.
Must Have
Experience delivering end-to-end event programs, A creative and customer-focused mindset, communication skills, project management capability, Excellent stakeholder management skills, Proven ability to work collaboratively across teams, Experience managing supplier and third-party partner relationships, Knowledge of event management methodologies, tools, platforms and best practice, A risk mindset
Nice to Have
ideally within financial services, wealth, investing, trading, fintech or professional services
What You'll Do.
Develop and deliver end-to-end event management
Build and manage project plans
Deliver customer events
Steer enhancements to key event technology platforms
Identify and implement improvements across processes
Manage supplier governance
maintain and improve relationships with agencies
Assist in co-ordinating the creation of key customer content
Ensure compliance with operational governance structures
How You'll Work.
Team & Collaboration
Work closely with product, distribution, digital, partnerships and customer teams; work collaboratively across teams to achieve outcomes; Manage supplier governance in conjunction with compliance, procurement and event team members
Communication Scope
communication skills; ability to connect event programs to broader marketing, content and customer engagement opportunities; ability to influence senior stakeholders and drive results
Process & Methodology
Build and manage project plans, leading small to medium working groups, deliver programs on time, on budget and to a high standard, project management capability, build robust project plans, deliver against timing, objectives and budget
Full Job Description
**See yourself in our team** CommSec Customer Value Management is responsible for strengthening CommSec’s brand, reputation and customer engagement across our chosen markets. Our purpose is to drive profitable active base growth. We work closely with product, distribution, digital, partnerships and customer teams to support growth, deepen customer relationships and deliver exceptional experiences. As an integral part of CommSec one of the functions of the CVM team is to deliver high-impact customer, partner and industry engagements that: * Position CommSec as a trusted voice in investing, trading and market insights. * Bring key market insights to life to help customers navigate changing economic and market conditions. * Create positive brand experiences that support CommSec’s growth ambitions and strengthen customer advocacy. You will work closely with internal stakeholders, external partners, agencies and marketing to deliver a broad range of programs and experiences for CommSec customers. Our culture is built on energy, pace, curiosity, care and commitment. **Your responsibilities** * Develop and deliver end-to-end event management across a wide variety of strategic programs that support CommSec’s growth objectives and business goals. * Build and manage project plans, leading small to medium working groups to deliver programs on time, on budget and to a high standard. * Proactively manage and foster strong relationships with senior stakeholders, effectively influencing outcomes across complex stakeholder groups. * Deliver customer events that strengthen CommSec’s brand positioning and support broader marketing and content strategies. * Steer enhancements to key event technology platforms to improve data management, integration, customer experience, risk and compliance outcomes. * Identify and implement improvements across processes, value for money, contract negotiations and ways of working to drive greater efficiency and effectiveness. * Manage supplier governan
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