Amazon Web Services, Inc.

Technology

EventProgramManager,CustomerEngagementPrograms

$83–141k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Event Program Manager, Customer Engagement Programs at Amazon Web Services, Inc.. Skills: Event technology enablement, Training material development, Cross-functional project leadership. Contribute to global enablement strategy. Execute global enablement strategy”

What You'll Achieve.

Achieve business goals; Optimize processes; Enhance attendee experience; Improve event operations

Industry & Context.

Technology
Problems you'll solve

Data-driven optimization

What They're Looking For.

Must Have

4+ years marketing experience, Experience using data and metrics, Experience in event technology, Strategic and execution focus, Project and program management experience

Nice to Have

Experience using customer research, Experience utilizing systems and tools, Excellent communication and collaboration skills, Adaptability, Business acumen

What You'll Do.

Contribute to global enablement strategy

Execute global enablement strategy

Create training materials

Maintain training materials

Deliver training materials

Manage event technology delivery

Manage technology vendor relationships

Define key performance indicators

Track key performance indicators

Work closely with sales teams

Work closely with marketing teams

Work closely with event technology team

Work closely with event production

Lead event technology projects

Lead enablement program projects

Research innovative ideas

Present emerging technologies

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales teams; Marketing teams; Event technology team; Event production

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project management, Program management

Full Job Description

AWS Marketing, Event Content and Platform Ops is seeking an individual to execute event platform enablement across specific regions. This role will be responsible for leading the operational aspects of integrating technology into global events, focusing on executing as well as training and equipping internal teams to effectively use event platforms and tools to achieve business goals. Key job responsibilities · Strategy & Planning: Contribute to the development of and execute on a global enablement strategy for event technologies, aligning with overall business objectives and the sales or marketing strategy. · Content & Training: Create, maintain, and deliver comprehensive training materials, including online, self-paced content, presentations, and other enablement resources for internal teams. · Technology Management: Manage the overall delivery and enablement of the event technology track to align with global standards and regional variations. · Vendor & Partner Management: Cultivate and manage relationships with technology vendors to ensure successful deployment and integration of event technology products. · Data & Analytics: Define and track key performance indicators (KPIs) to measure the effectiveness of enablement programs and event technology, utilizing data to optimize processes and future events. · Cross-Functional Collaboration: Work closely with various teams, including Sales, Marketing, Event Technology Team, and event production, to ensure consistent messaging and a cohesive digital attendee experience. · Project Management: Lead projects for the development and deployment of event technology and enablement programs, managing timelines, budgets, and resources. · Innovation: Research and present innovative ideas and emerging technologies, such as AI tools, to enhance the attendee experience and improve event operations. About the team The Platform Operations team supports the build, configuration of event management platforms for registration, onsite b

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