Amazon Web Services, Inc.
Technology
EventProgramManager,CustomerEngagementPrograms
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“Event Program Manager, Customer Engagement Programs at Amazon Web Services, Inc.. Skills: Event technology enablement, Training material development, Cross-functional project leadership. Contribute to global enablement strategy. Execute global enablement strategy”
What You'll Achieve.
Achieve business goals; Optimize processes; Enhance attendee experience; Improve event operations
Industry & Context.
Data-driven optimization
What They're Looking For.
Must Have
4+ years marketing experience, Experience using data and metrics, Experience in event technology, Strategic and execution focus, Project and program management experience
Nice to Have
Experience using customer research, Experience utilizing systems and tools, Excellent communication and collaboration skills, Adaptability, Business acumen
What You'll Do.
Contribute to global enablement strategy
Execute global enablement strategy
Create training materials
Maintain training materials
Deliver training materials
Manage event technology delivery
Manage technology vendor relationships
Define key performance indicators
Track key performance indicators
Work closely with sales teams
Work closely with marketing teams
Work closely with event technology team
Work closely with event production
Lead event technology projects
Lead enablement program projects
Research innovative ideas
Present emerging technologies
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Marketing teams; Event technology team; Event production
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management, Program management
Full Job Description
AWS Marketing, Event Content and Platform Ops is seeking an individual to execute event platform enablement across specific regions. This role will be responsible for leading the operational aspects of integrating technology into global events, focusing on executing as well as training and equipping internal teams to effectively use event platforms and tools to achieve business goals. Key job responsibilities · Strategy & Planning: Contribute to the development of and execute on a global enablement strategy for event technologies, aligning with overall business objectives and the sales or marketing strategy. · Content & Training: Create, maintain, and deliver comprehensive training materials, including online, self-paced content, presentations, and other enablement resources for internal teams. · Technology Management: Manage the overall delivery and enablement of the event technology track to align with global standards and regional variations. · Vendor & Partner Management: Cultivate and manage relationships with technology vendors to ensure successful deployment and integration of event technology products. · Data & Analytics: Define and track key performance indicators (KPIs) to measure the effectiveness of enablement programs and event technology, utilizing data to optimize processes and future events. · Cross-Functional Collaboration: Work closely with various teams, including Sales, Marketing, Event Technology Team, and event production, to ensure consistent messaging and a cohesive digital attendee experience. · Project Management: Lead projects for the development and deployment of event technology and enablement programs, managing timelines, budgets, and resources. · Innovation: Research and present innovative ideas and emerging technologies, such as AI tools, to enhance the attendee experience and improve event operations. About the team The Platform Operations team supports the build, configuration of event management platforms for registration, onsite b
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