EOS IT Solutions
Technology and Logistics
EventCoordinator
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“Event Coordinator at EOS IT Solutions. Skills: event coordination, operations support, project coordination, relationship-building, communication, judgment, critical thinking, organization, attention to detail, collaboration, KPI-driven environment. Serve as the first point of contact and trusted liaison for the Hardware Solutions team. building and maintaining relationships with partners and stakeholders across the organization”
What You'll Achieve.
accountability for response time and resolution targets
Industry & Context.
Exercise judgment; assess, prioritize, and triage; evaluating complexity, risk, urgency, and business impact; Make capacity-based decisions; evaluating team bandwidth, schedules, PTO, and workload; critical thinking skills; evaluate risk; make sound decisions independently; Navigate ambiguous or non-standard requests; applying program-specific knowledge to determine the right path forward
Ability to travel if required for onsite event support, onsite event support, PII handling, confidential information related to unreleased products, prototypes, and high-profile events, maintaining strict adherence to NDA and security protocols
What They're Looking For.
Must Have
1–3 years of experience in event coordination, operations support, or project coordination, interpersonal and relationship-building skills, Excellent verbal and written communication skills, Demonstrated judgment and critical thinking skills, organizational skills, attention to detail, Ability to work both independently and cross-functionally, Comfortable working in a KPI-driven environment, Adhere to all SOPs, participate in operational excellence programs
Nice to Have
preferably in the technology industry, Experience with workflow automation tools and task management platforms a plus, Knowledge of or interest in mixed reality, wearables, and consumer technology a plus
What You'll Do.
Serve as the first point of contact and trusted liaison for the Hardware Solutions team
building and maintaining relationships with partners and stakeholders across the organization
Exercise judgment to assess
and triage incoming event and deployment requests
Make capacity-based decisions by evaluating team bandwidth
assign the right Production Manager to each request and balance workload across the team
and professional responses to partners
Proactively identify and escalate risks
Attend weekly partner meetings
represent the team in cross-functional discussions
contribute institutional knowledge and context that informs decision-making
Validate request details including event logistics
Navigate ambiguous or non-standard requests
Build and maintain partner trust
Reserve and coordinate hardware inventory for event and deployment requests
Manage sensitive situations including PII handling
and unresponsive partners
Interface with executive and high-profile partners and requestors
Handle confidential information related to unreleased products
and high-profile events
Provide occasional onsite event support
Support triage coverage during team absences
Identify opportunities to leverage internal tools and automation to improve processes
Maintain departmental workflow procedures
and familiarity with program-specific runbooks
participate in operational excellence programs dedicated to continuous improvements within workstream
and projects as dictated by leadership
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-functional discussions; collaborate with cross-functional partners; work cross-functionally with partners and support teams
Communication Scope
Excellent verbal and written communication skills; craft professional, client-facing responses tailored to the audience
Process & Methodology
project coordination, manage multiple priorities, meet deadlines
Full Job Description
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: Serve as the first point of contact and trusted liaison for the Hardware Solutions team, building and maintaining strong relationships with partners and stakeholders across the organization Exercise judgment to assess, prioritize, and triage incoming event and deployment requests, evaluating complexity, risk, urgency, and business impact to determine the appropriate course of action Make capacity-based decisions by evaluating team bandwidth, schedules, PTO, and workload to assign the right Production Manager to each request and balance workload across the team Provide tailored, polished, and professional responses to partners, adapting communication style and level of detail to the audience and situation Proactively identify and escalate risks, conflicts, and timeline issues — exercising discretion on when to flag to leadership versus resolve independently Attend weekly partner meetings, represent the team in cross-functional discussions, and contribute institutional knowledge and context that informs decision-making Validate request details including event logistics, shipping, device requirements, and imaging needs — applying contextual knowledge to catch errors, gaps, or unrealistic expectations Navigate ambiguous or non-standard requests by consulting runbooks, coordinating with cross-functional partners, and applying program-specific knowledge to determine the right path forward Build and maintain pa
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