Hei
EventConcierge
“Event Concierge at Hei. Monitor servers and busperson adherence. Supervise service of guests”
What You'll Achieve.
Achieve customer satisfaction; Achieve quality service; Achieve compliance with corporate/franchise policies and procedures; Achieve compliance with federal, state and local regulations; Meet/exceed financial goals
Industry & Context.
Ability to lift/carry weight up to 50 pounds, Ability to push/and pull carts of products weighing up to 150 pound
What They're Looking For.
Must Have
High School Diploma or equivalent, Ability to use point of sale, Ability to lift/carry weight up to 50 pounds, Ability to push/and pull carts of products weighing up to 150 pound
Nice to Have
Hotel experience preferred
What You'll Do.
Monitor servers and busperson adherence
Supervise service of guests
Assist manager to establish and monitor sidework duty
Maintain bank to HEI Hotels and Resorts standards
Read daily communication sheets
Prepare communication sheets for following shift
Check floor plan for appropriate coverage
Check restaurant for cleanliness and set up
Check service stands and aisle areas
Check tables for cleanliness and proper set up
Federal and Corporate liquor
Communicate daily with restaurant manager
Assist restaurant manager in conducting menu classes
Assist restaurant manager in conducting taste panels
Comply with attendance rules
Be available to work on a regular basis
Perform any other job related duties as assigned
How You'll Work.
Communication Scope
Communicate both verbally and in writing; Provide clear direction to staff; Adapt communication style to suit different audiences
Applying for this Event Concierge role?
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