Bozzuto
EveningConcierge
Neural analysis suggests this role is
optimal for Entry candidates.
“Evening Concierge at Bozzuto. Skills: Customer service, Communication, Problem-solving. Solving problems and providing timely assistance to residents and prospects with care. Event planning - executing meaningful events and activities that engage residents and foster a sense of community”
What You'll Achieve.
creating stellar first impressions; building ongoing positive relationships; Building brand loyalty; consistently positive experience; foster a sense of community
Industry & Context.
Solving problems
Ability to lift up to 25 pounds
What They're Looking For.
Must Have
2+ years’ experience in a hospitality, retail, travel or hotel environment, Outstanding communication skills, both written and verbal, A sharp professional appearance, Competent with various software, apps and computer programs, An eye for detail and a knack for anticipating a customer’s needs, A customer-focused mentality, Ability to lift up to 25 pounds
What You'll Do.
Solving problems and providing timely assistance to residents and prospects with care
Event planning - executing meaningful events and activities that engage residents and foster a sense of community
Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
interest and excitement via social media
Encouraging happy customers to share the love by writing reviews on social networking sites
Obsessively organizing front desk logs
club room reservations and freight elevators
How You'll Work.
Communication Scope
Outstanding communication skills, both written and verbal
Full Job Description
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: As the Evening Concierge (Monday-Friday, 3PM-11PM), you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones). As a Resident Concierge, your primary responsibilities include: Solving problems and providing timely assistance to residents and prospects with care Event planning - executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on
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