Company

Financial Services

EuropeCardIssuingSalesManager

Madrid, Spain FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Europe Card Issuing Sales Manager. Skills: B2B Card Solution Sales, Relationship Management, New Customer Acquisition, Business Development, Card Issuing Sales. Generate revenue and promote the bank's diverse product and service offerings to various customer segments. Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies”

What You'll Achieve.

Generate revenue; Achieve sales targets; Drive revenue growth; Drive sustained growth and profitability; Achieve key business objectives

Industry & Context.

Financial Services
Problems you'll solve

Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives; In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions; Adopt and include the outcomes of extensive research in problem solving processes

Eligibility Requirements

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations

What They're Looking For.

Must Have

Proven experience in B2B card solution sales or relationship management, within financial services (bank or fintech), Ability to articulate both functional and technical aspects of cards technical depth aligned to solution / technical architecture, Relevant higher education degree or equivalent experience, Excellent Spanish, as well as English language, Proven track record in new customer acquisition and business development, negotiation, communication, presentation, and data driven decision making skills, Structured, goal oriented, and proactive working style

Nice to Have

other languages considered a plus, Knowledge of the payments industry (especially issuing, but also wider working capital and complex cash management solutions) is highly desirable

What You'll Do.

Generate revenue and promote the bank's diverse product and service offerings to various customer segments

Identification of potential customers

analysing their needs and preferences

and staying abreast of emerging market trends and competitor strategies

Creation of detailed profiles for target customer segments

outlining their demographics

and pain points to tailor sales approaches and product recommendations

Relationship management of potential and existing customer relations through the execution of high-quality customer support

by responding to queries and resolving issues

gaining their customer trust

and understanding their financial goals and challenges

Understanding of the features

and compliance requirements of various banking products and services offered

Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers

and negotiation of terms that are beneficial for both the client and the bank

Collection and analysis of customer feedback on various products

and overall experience

to support the development of reports that communicate key findings to relevant stakeholders

to inform product development and sales strategies

Monitoring of lead conversion rates

customer acquisition costs

and other relevant metrics to assess sales performance and identify areas for improvement

Manage and develop relationships with our customers across Europe

Ensure customer satisfaction

identify new business opportunities

and act as the key link between the client and our internal teams

Proactively explore and pursue new opportunities with potential customers in the market to support our Issuing as well as wider Europe Cash Management growth strategy

Act as a trusted advisor

develop long-term commercial opportunities

and ensure that Barclays is positioned as the preferred partner for card issuing and wider cash management across continental Europe

Acting as the primary point of contact on the commercial card side for key accounts and maintaining long-term relationships

Developing a comprehensive understanding of clients’ needs

and business environments

Negotiating and managing contracts and commercial agreements

Leading the full sales cycle

from opportunity identification to successful deal closure

and revenue growth initiatives

Identify and develop new business opportunities within your accounts

also via non-traditional buying centers

Act as a proactive hunter to identify

and secure entirely new potential customers and strategic prospects

Develop pricing strategies in alignment with commercial objectives

Monitor KPIs and adjust strategies to drive sustained growth and profitability

Stay informed about European market trends

competitive landscape

technological developments

and regulatory changes impacting payments and issuing

How You'll Work.

Team & Collaboration

Working closely with Coverage and Product teams, operating within a matrix structure; Work closely with coverage, sales, B2B card consulting, product, and operations teams to ensure customer and market needs are met; Foster a culture of collaboration, accountability, and continuous improvement within the team and across functions; Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies

Communication Scope

Communication skills; Presentation skills; Communicate insights clearly to potential customers

Process & Methodology

Lead collaborative, multi-year assignments, Guide team members through structured assignments, Identify the need for the inclusion of other areas of specialisation to complete assignments

Full Job Description

# **Job Description** **Purpose of the role** To generate revenue and promote the bank's diverse product and service offerings to various customer segments. **Accountabilities** * Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies. * Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations. * Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges. * Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs. * Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank. * Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies. * Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement. **Vice President Expectations** * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escala

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