Company
financial services
EuropeCardIssuingSalesManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Europe Card Issuing Sales Manager. Skills: card issuing sales, relationship management, new customer acquisition, business development. Generate revenue and promote the bank's diverse product and service offerings to various customer segments.. Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.”
What You'll Achieve.
revenue generation; customer satisfaction; new business opportunities; sustained growth and profitability
Industry & Context.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.; In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.; Adopt and include the outcomes of extensive research in problem solving processes.
This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations
What They're Looking For.
Must Have
Proven experience in B2B card solution sales or relationship management, within financial services (bank or fintech)., Ability to articulate both functional and technical aspects of cards technical depth aligned to solution / technical architecture., Relevant higher education degree or equivalent experience, Excellent Spanish, as well as English language other languages considered a plus., Proven track record in new customer acquisition and business development, negotiation, communication, presentation, and data driven decision making skills., Structured, goal oriented, and proactive working style
Nice to Have
Knowledge of the payments industry (especially issuing, but also wider working capital and complex cash management solutions) is highly desirable., other languages considered a plus.
What You'll Do.
Generate revenue and promote the bank's diverse product and service offerings to various customer segments.
Identification of potential customers
analysing their needs and preferences
and staying abreast of emerging market trends and competitor strategies.
Creation of detailed profiles for target customer segments
outlining their demographics
and pain points to tailor sales approaches and product recommendations.
Relationship management of potential and existing customer relations through the execution of high-quality customer support
by responding to queries and resolving issues
gaining their customer trust
and understanding their financial goals and challenges.
Understanding of the features
and compliance requirements of various banking products and services offered.
Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers
and negotiation of terms that are beneficial for both the client and the bank.
Collection and analysis of customer feedback on various products
and overall experience
to support the development of reports that communicate key findings to relevant stakeholders
to inform product development and sales strategies.
Monitoring of lead conversion rates
customer acquisition costs
and other relevant metrics to assess sales performance and identify areas for improvement.
Manage and develop relationships with our customers across Europe
working closely with Coverage and Product teams
operating within a matrix structure and with clear revenue accountability.
Ensure customer satisfaction
identify new business opportunities
and act as the key link between the client and our internal teams.
Proactively explore and pursue new opportunities with potential customers in the market to support our Issuing as well as wider Europe Cash Management growth strategy.
Act as a trusted advisor
develop long-term commercial opportunities
and ensure that Barclays is positioned as the preferred partner for card issuing and wider cash management across continental Europe.
Help build and scale a European issuing business at a time of significant regulatory change and client demand
working with institutional clients and complex
international use cases.
Acting as the primary point of contact on the commercial card side for key accounts and maintaining long-term relationships.
Developing a comprehensive understanding of clients’ needs
and business environments.
Negotiating and managing contracts and commercial agreements.
Leading the full sales cycle
from opportunity identification to successful deal closure.
and revenue growth initiatives.
Identify and develop new business opportunities within your accounts
also via non-traditional buying centers.
Act as a proactive hunter to identify
and secure entirely new potential customers and strategic prospects.
Develop pricing strategies in alignment with commercial objectives.
Monitor KPIs and adjust strategies to drive sustained growth and profitability.
How You'll Work.
Team & Collaboration
Work closely with coverage, sales, B2B card consulting, product, and operations teams to ensure customer and market needs are met.; Foster a culture of collaboration, accountability, and continuous improvement within the team and across functions.; Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Communication Scope
communication; presentation
Process & Methodology
lead collaborative, multi-year assignments, guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments
Full Job Description
# **Job Description** **Purpose of the role** To generate revenue and promote the bank's diverse product and service offerings to various customer segments. **Accountabilities** * Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies. * Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations. * Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges. * Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs. * Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank. * Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies. * Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement. **Vice President Expectations** * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escala
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