Henny Penny

Commercial food equipment

EUCAnalystI

Eaton, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“EUC Analyst I at Henny Penny. Skills: tier-1 client hardware and application support, desktop support experience. providing tier-1 client hardware and application support. complete traditional incidents (break/fix)”

Industry & Context.

Commercial food equipment
Problems you'll solve

break/fix

What They're Looking For.

Must Have

0-2 years of desktop support experience, work in a customer-facing role, Microsoft client and server technologies expertise

Nice to Have

Configuration Manager

What You'll Do.

providing tier-1 client hardware and application support

complete traditional incidents (break/fix)

providing field-based support

supports project rollouts

support of end-user client hardware including desktops

support of end-user client operating systems

support of Microsoft Office 365 and Azure AD services including Exchange

Azure MFA/Self-Service

support of Cloud-based telephony services

Coordinate employee provisioning and termination

Perform new hire employee orientation training on use of IT hardware and IT services

Perform annual desktop and laptop refresh process

How You'll Work.

Communication Scope

new hire employee orientation training on use of IT hardware and IT services

Full Job Description

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more! The **EUC Analyst I** is to be responsible for providing tier-1 client hardware and application support. The position will complete traditional incidents (break/fix) and service requests with a focus on providing field-based support. The position also supports project rollouts as necessary. **What We Offer:** * An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. * Annual company performance bonus in addition to base salary * Defined career paths so you’ll always know what’s next and what steps can get where you want to go * Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses * A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays * Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners * Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners. * Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner **What You 'll Be Doing:** * Provide support of end-user client hardware including desktops, laptops, and mobile devices * Provide support of end-user client operating systems. * Provid

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