Target
ETLService&Engagement
“ETL Service & Engagement at Target. Skills: Guest experience, Team leadership, Sales goals, Guest loyalty. Consistently delivers guest experience commitments. Holds TLs accountable to deliver exceptional guest experiences”
What You'll Achieve.
drive adoption, usage and ultimately guest loyalty; deliver service and sales goals; drive results and enhance the guest experience; drive proficiencies for all front of store experiences; improve physical security processes
Industry & Context.
cognitive skills, including problem analysis, decision making, financial and quantitative analysis; problem solving
physically demanding role, Access all areas of the building, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds, Climb up and down ladders as needed, Ability to remain mobile for the duration of a scheduled shift
What They're Looking For.
Must Have
4-year degree or equivalent experience, interpersonal and communication skills, business acumen, Manage conflict, lead and hold others accountable, Relate well with and interact with all levels of the organization, cognitive skills, including problem analysis, decision making, financial and quantitative analysis, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed, Manage workload and prioritize tasks independently and with a team, Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, Accurately handle cash register operations and cash transactions and oversee cash office processes as needed, Climb up and down ladders as needed, Flexible work schedule (e. g. , nights, weekends and holidays) and reliable and prompt attendance is necessary, Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
What You'll Do.
Consistently delivers guest experience commitments
Holds TLs accountable to deliver exceptional guest experiences
Celebrates outstanding guest experiences across teams
sets clear priorities
Partners across teams to create an easy
inspiring and friendly guest experience
Lead and create a service culture that prioritizes the guest service experience
Utilize guest survey reporting tools to drive change
Lead and champion Target Loyalty Programs
Build a team of passionate and knowledgeable team
Ensure Team Leader schedules support a quick and easy experience
Lead your team to deliver pick up and drive up orders
Drive total store sales
and model a culture of executing all best practices
Anticipate staffing needs
talent plan and recruit
Manage your team to follow-up on training completion
Engage in consistent and meaningful development conversations
Personalize recognition and appreciation
Establish a culture of accountability
Analyze business reporting and guest insights
Ensure your team quickly responds to any concerns
Create a scheduling strategy
Manage the store experience
Lead your team to stay up-to-date on upcoming major promotions
Demonstrate a culture of ethical conduct
Demonstrate inclusivity
Develop and lead a safety culture and performance
Lead an in store security culture
Lead merchandise protection strategies
implement all safe and secure training and processes
Address all store emergency and compliance needs
Regularly assume store-level leadership on duty (LOD) responsibilities
How You'll Work.
Team & Collaboration
Partners across teams to create an easy, inspiring and friendly guest experience
Communication Scope
interpersonal and communication skills
Process & Methodology
Setting and planning department monthly/quarterly workload to support business priorities
Applying for this ETL Service & Engagement role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Target?
Real rants from real employees. Read before you apply.