ETIC
Technology
ETIC,OperationsExcellenceSpecialist-SeniorAssociate
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optimal for Senior Associate candidates.
“ETIC, Operations Excellence Specialist - Senior Associate at ETIC. Skills: Operations Excellence, Alliance Management, Stakeholder Engagement, Pipeline Management. Provide operational support. Coordinate team meetings”
Industry & Context.
Problem-solving ability
No work visa sponsorship
What They're Looking For.
Must Have
3–5 years business operations, 3–5 years stakeholder management, 3–5 years program coordination, Proficiency in Microsoft 365 suite, Ability to work in a matrix environment, Ability to translate data into actionable insights, Ability to support strategic decision-making, Ability to work effectively in team environments, Contributes to shared goals, Builds working relationships across functions and levels, Project management skills, Prioritization skills, Excellent written communication skills, Excellent verbal communication skills, Experience creating executive-ready materials, Highly organized, Detail-oriented, Committed to delivering high-quality work
Nice to Have
Experience in Alliance ecosystems, Salesforce CRM knowledge, Experience with data visualization tools, Experience with business intelligence tools, Exposure to project management methodologies, Exposure to operational process improvement, Exposure to consulting environment, Exposure to professional services environment, Problem-solving ability, Flexibility to adapt to changing priorities
What You'll Do.
Provide operational support
Coordinate team meetings
Provide governance support
Develop stakeholder deliverables
Maintain stakeholder deliverables
Prepare joint initiatives
Drive joint initiatives
Prepare internal reporting
Prepare external reporting
Analyze internal performance data
Take ownership of pipeline management
Take ownership of pipeline hygiene
Provide support to local territories
Ensure process compliance
Ensure record-keeping
Ensure alignment with PwC standards
How You'll Work.
Team & Collaboration
Alliance teams; EMEA alliance teams; Alliance territory drivers; Senior stakeholders; Cross-functional teams; Across functions and levels
Communication Scope
Executive-ready materials; Written communication; Verbal communication
Process & Methodology
Project management, Prioritization
Full Job Description
**Line of Service** Advisory **Industry/Sector** Technology **Specialism** Managed Services **Management Level** Senior Associate **Job Description & Summary** We are seeking a motivated and detail-oriented Operations Excellence Senior Associate to support the EMEA Alliance Driver in managing day-to-day alliance operations and executing selected strategic initiatives. This role plays a key part in ensuring effective communication, pipeline management, and coordination across the EMEA alliance teams-strengthening PwC’s collaborative efforts with Alliance and driving mutual business growth. The role integrates strategic planning, operational enablement, and stakeholder engagement to accelerate go-to-market alignment, improve alliance execution, and deliver business growth. You will act as an embedded operations partner to the Alliance Driver, combining data-driven insights, operational rigor, and strategic intent with execution to ensure PwC’s alliance leaders have the tools, intelligence, and support needed to succeed in a competitive marketplace. It’s a unique opportunity to be at the heart of how PwC executes strategy with its most strategic technology partners, while learning from some of the firm’s most experienced alliance and market leaders. **Key Responsibilities** * Provide comprehensive operational support to the alliance driver and team meeting coordination, project tracking, and governance support (incl., contracts, contacts, rhythm of business). * Develop and maintain high-quality stakeholder deliverables (presentations, reports, newsletters, standardized templates). * Support alliance drivers in preparing and driving joint initiatives and leadership meetings; with alliance territory drivers and other stakeholders. * Support the preparation of internal and external reporting related to alliance activities (e.g., funding, certifications, financials etc) * Analyze internal performance data and conduct research to inform strategic decision-making. * Take own
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