Estee Lauder
EsteeLauderCounterManager
“Estee Lauder Counter Manager at Estee Lauder. Skills: Client relationships, Sales, Customer service. Achieve store objectives. Drive personal metrics”
What You'll Achieve.
Achieve personal results; Achieve team results
Industry & Context.
Decision making
Move around all store areas, Accessible to customers, Bend, Reach, Stretch for product, Lift at least 40 lbs, Carry at least 40 lbs, Move at least 40 lbs
What They're Looking For.
Must Have
1+ years retail experience, Available to work flexible schedule, Comfortable assisting with makeup application, Comfortable assisting with skincare services, Maintain all required professional licenses, Maintain any state-specific demonstrator licenses, Maintain any state-specific cosmetology licenses
Nice to Have
Cosmetology license
What You'll Do.
Achieve store objectives
Drive personal metrics
Create memorable store experiences
Build team relationships
Build vendor relationships
Build customer relationships
Build community relationships
Lead team in customer service
Execute special events
Execute customer outreach
Foster positive store culture
Celebrate associate achievements
Build product knowledge
Create customer engagement
Drive repeat client interactions
Assist with onboarding
Initiate teaching opportunities
Support associate learning
Review performance results
Ensure associates are informed
Ensure associates are confident
Provide personalized experience
Provide seamless omnichannel experience
Support store fulfillment
Execute omni processes
Maintain visual merchandising
Maintain beauty hygiene
Ensure team schedules align
Maximize associate productivity
Maximize department productivity
Respond to changing circumstances
Lead shortage control
Lead inventory accuracy
Execute price changes
Process damaged items
Champion team knowledge
How You'll Work.
Team & Collaboration
Partner with store leaders
Applying for this Estee Lauder Counter Manager role?
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