Estee Lauder
EsteeLauderCounterManager
“Estee Lauder Counter Manager at Estee Lauder. Skills: Sales management, Clienteling, Team leadership. Achieve store objectives. Drive personal key metrics”
What You'll Achieve.
Achieve store objectives; Drive personal results; Drive team results
Industry & Context.
Decision making
Flexible schedule, Nights, Weekends, Holidays, Lift at least 40 lbs
What They're Looking For.
Must Have
1+ years of retail experience, Available to work a flexible schedule, Must regularly move around all store areas, Must bend, reach, stretch for product, Must lift, carry, and move at least 40 lbs, Comfortable with makeup application, Comfortable with skincare services, Maintain all required professional licenses, Maintain any state-specific demonstrator licenses, Maintain any state-specific cosmetology licenses
Nice to Have
Cosmetology licenses as required, Demonstrator licenses as required
What You'll Do.
Achieve store objectives
Drive personal key metrics
Drive store key metrics
Create memorable store experiences
Build team relationships
Build vendor relationships
Build customer relationships
Build community relationships
Lead team in customer service
Execute special events
Execute customer outreach
Advance beauty business
Foster positive store culture
Celebrate associate achievements
Model behaviors for performance
Model behaviors for customer service
Build personal product knowledge
Build team product knowledge
Build suggestive selling behaviors
Build artistry skills
Build expertise in beauty trends
Create exciting customer engagement
Drive repeat client interactions
Enhance team selling skills
Assist with onboarding
Initiate teaching opportunities
Support associate learning
Connect with Beauty Advisors
Review performance results
Ensure associates are informed
Ensure associates are confident
Speak to available inventory
Leverage clienteling tools
Provide personalized experience
Provide seamless omnichannel experience
Support store fulfillment
Execute omni processes
Maintain visual merchandising standards
Maintain beauty hygiene standards
Align presentations with directives
Partner with store leaders
Ensure team schedules align
Maximize associate productivity
Maximize department productivity
Respond to changing circumstances
Lead shortage control
Lead inventory accuracy
Execute price changes
Process damaged items
Champion team knowledge of inventory management
Champion team knowledge of asset protection
Champion team knowledge of safety guidelines
How You'll Work.
Team & Collaboration
Team meetings; One-on-one touch bases; Partner with store leaders
Applying for this Estee Lauder Counter Manager role?
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