RTW Investments

Financial Services

EstateManager

$125–150k New York, New York, United States
The Brief

“Estate Manager at RTW Investments. Skills: Estate management, Staff management, Vendor management, Financial management. Oversee daily operations of residences. Perform regular inspections”

What You'll Achieve.

Achieve high-impact results

Industry & Context.

Financial Services
Problems you'll solve

Actively solve problems

Eligibility Requirements

Valid driver’s license, Ability to travel

What They're Looking For.

Must Have

10+ years total work experience, 5+ years managing luxury estates, Experience overseeing multiple residences, Experience overseeing multiple principals, Knowledge of residential building systems, Knowledge of preventative maintenance, Proven staff leadership experience, Proven vendor management experience, Budgeting expertise, Financial reporting expertise, Contract negotiation expertise, Exceptional organizational skills, Exceptional project management skills, Ability to remain calm under pressure, Ability to remain resourceful under pressure, High level of integrity, High level of discretion, High level of emotional intelligence, Valid driver’s license, Ability to travel as needed

Nice to Have

Bachelor's degree in business administration, Bachelor's degree in hospitality, Bachelor's degree in property management, Bachelor's degree in related field, Experience with smart home systems, Hospitality experience at five-star hotels, Hospitality experience at luxury resorts

What You'll Do.

Oversee daily operations of residences

Perform regular inspections

Develop maintenance schedules

Manage maintenance schedules

Coordinate service calls

Coordinate emergency responses

Maintain property manuals

Maintain asset inventories

Maintain maintenance records

Ensure building systems are operational

Recruit household staff

Onboard household staff

Train household staff

Supervise household staff

Develop staff schedules

Develop staff job descriptions

Develop staff performance reviews

Source third-party service providers

Vet third-party service providers

Negotiate third-party service agreements

Oversee third-party service providers

Obtain competitive bids

Negotiate favorable pricing

Negotiate favorable service agreements

Verify insurance certificates

Verify compliance documentation

Monitor vendor performance

Monitor vendor accountability

Prepare operating budgets

Manage operating budgets

Prepare capital budgets

Manage capital budgets

Track spending against budget

Identify cost-saving opportunities

Coordinate with finance team

Coordinate with accounting team

Manage capital improvements

Manage special projects

Coordinate architects

Coordinate contractors

Coordinate consultants

Monitor project budgets

Monitor project schedules

Monitor project quality standards

Ensure permits are completed

Ensure inspections are completed

Ensure close-out documentation is completed

Oversee ancillary assets

Coordinate ancillary asset maintenance

Coordinate ancillary asset registrations

Coordinate ancillary asset insurance

Coordinate ancillary asset storage

Manage physical security systems

Manage physical security access controls

Develop security procedures

Maintain security procedures

Develop access procedures

Maintain access procedures

Coordinate cybersecurity vendors

Coordinate smart home vendors

Ensure compliance with insurance requirements

Ensure risk mitigation practices

Maintain emergency preparedness plans

How You'll Work.

Team & Collaboration

Collaborate with Director of Property Management; Collaborate with family office leadership

Process & Methodology

Project management

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