Company

Manufacturing

ERPAnalyst(Operations)

€72–108k ~AI est. Bulgaria FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“ERP Analyst (Operations). Skills: ERP system support, ERP project lifecycle, System troubleshooting. Provide functional support. Provide technical support”

What You'll Achieve.

Improve system performance; Meet evolving business needs; Drive system adoption; Ensure successful deployments; Improve ERP efficiency; Improve ERP scalability; Improve user experience

Industry & Context.

Manufacturing
Problems you'll solve

Troubleshoot system issues; Identify root causes; Implement sustainable solutions; Analytical skills; Problem-solving skills

Eligibility Requirements

Travel opportunities up to 50%

What They're Looking For.

Must Have

5+ years Epicor experience, 3+ years ERP experience, Understanding ERP transaction flows, Experience supporting ERP implementations, Troubleshoot system issues, Deliver end-user training, Ability to work independently, Collaborate effectively across teams, Familiarity with ERP configuration, Process mapping, Business requirements documentation

Nice to Have

10+ years Epicor experience, SAP experience, Infor experience, NetSuite experience

What You'll Do.

Provide functional support

Provide technical support

Ensure day-to-day operations

Participate in project lifecycles

Coordinate development

Provide go-live support

Collaborate with stakeholders

Support ERP implementation

Support ERP enhancement

Troubleshoot system issues

Implement sustainable solutions

Improve system performance

Lead training sessions

Support training sessions

Drive system adoption

Participate in system testing

Participate in data migration

Participate in validation activities

Document business requirements

Document process flows

Document technical solutions

Support continuous improvement

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; IT; Operations; Vendors; External partners; Cross-functional teams

Communication Scope

Interact with stakeholders

Process & Methodology

ERP project lifecycles, ERP implementation, ERP enhancement

Full Job Description

## Accountabilities Provide functional and technical support for the Epicor ERP system, ensuring smooth day-to-day operations across business units. Participate in full ERP project lifecycles including requirements gathering, design, development coordination, testing, training, and go-live support. Collaborate with cross-functional stakeholders including IT, operations, vendors, and external partners to define requirements and design solutions. Support ERP implementation and enhancement initiatives across multiple business units and locations. Troubleshoot system issues, identify root causes, and implement sustainable solutions to improve system performance. Configure and optimize Epicor ERP workflows, modules, and features to meet evolving business needs. Lead or support user training sessions and drive system adoption across the organization. Participate in system testing, data migration, and validation activities to ensure successful deployments. Document business requirements, process flows, and technical solutions for ongoing reference and improvement. Support continuous improvement initiatives focused on ERP efficiency, scalability, and user experience. Requirements: 5+ years of experience working with Epicor (10+ preferred) or similar ERP systems such as SAP, Infor, or NetSuite. 3+ years of ERP experience in a manufacturing or operations-focused environment. Strong understanding of ERP transaction flows and integrated business processes. Experience supporting ERP implementations, upgrades, testing, and production support activities. Ability to troubleshoot system issues and deliver practical, scalable solutions. Strong analytical and problem-solving skills with attention to detail. Experience delivering end-user training and system adoption support. Ability to work independently while collaborating effectively across cross-functional teams. Strong communication skills with ability to interact with technical and non-technical stakeholders. Familiarity with ERP

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