Company
Manufacturing
ERPAnalyst(Operations)
Neural analysis suggests this role is
optimal for Senior candidates.
“ERP Analyst (Operations). Skills: ERP system support, ERP project lifecycle, System troubleshooting. Provide functional support. Provide technical support”
What You'll Achieve.
Improve system performance; Meet evolving business needs; Drive system adoption; Ensure successful deployments; Improve ERP efficiency; Improve ERP scalability; Improve user experience
Industry & Context.
Troubleshoot system issues; Identify root causes; Implement sustainable solutions; Analytical skills; Problem-solving skills
Travel opportunities up to 50%
What They're Looking For.
Must Have
5+ years Epicor experience, 3+ years ERP experience, Understanding ERP transaction flows, Experience supporting ERP implementations, Troubleshoot system issues, Deliver end-user training, Ability to work independently, Collaborate effectively across teams, Familiarity with ERP configuration, Process mapping, Business requirements documentation
Nice to Have
10+ years Epicor experience, SAP experience, Infor experience, NetSuite experience
What You'll Do.
Provide functional support
Provide technical support
Ensure day-to-day operations
Participate in project lifecycles
Coordinate development
Provide go-live support
Collaborate with stakeholders
Support ERP implementation
Support ERP enhancement
Troubleshoot system issues
Implement sustainable solutions
Improve system performance
Lead training sessions
Support training sessions
Drive system adoption
Participate in system testing
Participate in data migration
Participate in validation activities
Document business requirements
Document process flows
Document technical solutions
Support continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; IT; Operations; Vendors; External partners; Cross-functional teams
Communication Scope
Interact with stakeholders
Process & Methodology
ERP project lifecycles, ERP implementation, ERP enhancement
Full Job Description
## Accountabilities Provide functional and technical support for the Epicor ERP system, ensuring smooth day-to-day operations across business units. Participate in full ERP project lifecycles including requirements gathering, design, development coordination, testing, training, and go-live support. Collaborate with cross-functional stakeholders including IT, operations, vendors, and external partners to define requirements and design solutions. Support ERP implementation and enhancement initiatives across multiple business units and locations. Troubleshoot system issues, identify root causes, and implement sustainable solutions to improve system performance. Configure and optimize Epicor ERP workflows, modules, and features to meet evolving business needs. Lead or support user training sessions and drive system adoption across the organization. Participate in system testing, data migration, and validation activities to ensure successful deployments. Document business requirements, process flows, and technical solutions for ongoing reference and improvement. Support continuous improvement initiatives focused on ERP efficiency, scalability, and user experience. Requirements: 5+ years of experience working with Epicor (10+ preferred) or similar ERP systems such as SAP, Infor, or NetSuite. 3+ years of ERP experience in a manufacturing or operations-focused environment. Strong understanding of ERP transaction flows and integrated business processes. Experience supporting ERP implementations, upgrades, testing, and production support activities. Ability to troubleshoot system issues and deliver practical, scalable solutions. Strong analytical and problem-solving skills with attention to detail. Experience delivering end-user training and system adoption support. Ability to work independently while collaborating effectively across cross-functional teams. Strong communication skills with ability to interact with technical and non-technical stakeholders. Familiarity with ERP
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