Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, Logistics
ErgonomicsConformanceExpert
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ergonomics Conformance Expert at Amazon.com Services LLC. Skills: Ergonomics, Project management, Cross-functional coordination. Drive resolution of requests for information. Identify customer pain points”
What You'll Achieve.
Deliver results via programs
Industry & Context.
Data-driven decision making; Troubleshooting; Risk mitigation
What They're Looking For.
Must Have
5+ years program management, 5+ years project management, Advanced Excel, SQL knowledge, Cross-functional experience, Data-driven improvements, Program strategy ownership, End-to-end delivery, Senior leadership communication, Bachelor's degree Ergonomics, Bachelor's degree Occupational Health, Safety regulatory agencies interface
Nice to Have
Manage results communication, Analyze results communication, Communicate results to leadership, Implement repeatable processes, Drive automation, Drive standardization, Manage conflict, Manage escalations, Negotiate compromise, Influence others, Problem solve with engineering, Build stakeholder relationships, Cultivate stakeholder relationships, Stakeholder management, Deal with multiple stakeholders, Project Management Professional certification
What You'll Do.
Drive resolution of requests for information
Identify customer pain points
Identify business pain points
Address customer pain points
Address business pain points
Deep dive into operational processes
Work with cross-functional teams
Write effective Amazon documents
Ensure high quality content
Demonstrate planning capability
Execute on deliverables
Provide ergonomic guidance
Drive decision making
Anticipate bottlenecks
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-organizational programs; Senior leaders; Executives
Communication Scope
Document writing; Presenting data; Communicating results
Process & Methodology
Program management, Project management
Full Job Description
At Amazon, we strive to be Earth's best employer. The Workplace Health & Safety (WHS) Worldwide Ergonomics and Safety Experience (WESE) team is seeking a detailed-oriented, experienced Ergonomics Expert to join the Ergonomics Policy Implementation team vertical and coordinate regulatory ergonomic responses with the governance and external affairs team. This position requires an experienced, customer-obsessed ergonomics leader with deep project management expertise who can interface with policy managers to deliver results via cross-organizational programs. The individual must be comfortable working through ambiguity, forging cross-discipline relationships, making high-judgement decisions based on data, and influencing senior leaders and executives. Key job responsibilities • Drive resolution of requests for information for inspections, complaints, and deep dives related to ergonomics at facilities worldwide • Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams • Write effective Amazon documents and ensure high quality content for stakeholders • Work backwards – demonstrate planning capability to execute on deliverables • Provide effective ergonomic guidance to customers and stakeholders across regions • Collect, analyze, and present data to drive decision making, as required. Know when something is not right, and either course correct or escalate for help. • Anticipate bottlenecks and blockers, assess risks, mitigate issues, and troubleshoot, as needed Basic Qualifications: - 5+ years of program or project management experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor’s degre
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