Amazon Japan G. K.

Human Resources, amazon customer service

労政担当マネージャー/ERManager

$11000–16500k ~AI est. Tokyo, Japan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“労政担当マネージャー / ER Manager at Amazon Japan G. K.. Skills: Employee relations, Labor relations, Investigations. Investigate HR issues. Investigate Employee Relations issues”

Industry & Context.

Human Resources, amazon customer service
Problems you'll solve

Navigating complex dynamics

What They're Looking For.

Must Have

5+ years HR experience, 5+ years labor relations experience, 5+ years investigative experience, 5+ years legal experience, Case management experience, Partnering with global stakeholders, MS Office tools proficiency, English and Japanese proficiency

Nice to Have

Bachelor's in HR, Advanced degree in ER, Specialized training in ER, Previous ER experience, Diverse organizational environments experience, Global training/HR/ER experience, Work with diverse backgrounds

What You'll Do.

Investigate HR issues

Investigate Employee Relations issues

Propose remedial actions

Produce investigation documentation

Lead complex investigations

Provide investigation guidance

Provide investigation direction

Provide investigation oversight

Analyze casework trends

Produce strategic recommendations

Address systemic issues

Serve as primary contact

Address workplace concerns

Maintain harmonious relationships

Consult with business partners

Collaborate with HR team

Collaborate with ER teams

Collaborate with Legal teams

Help set up ER programs

Respond to critical issues

Respond to crisis-oriented issues

Balance time between projects

Balance time with crisis-response

How You'll Work.

Team & Collaboration

Stakeholders across multiple functions; Business partners; HR team; Corporate ER teams; CS ER teams; Legal teams; Dedicated teams

Full Job Description

アマゾンでは、地球上で最もお客様を大切にする企業を目指しています。その目標を達成するために、革新的でペースの速い環境で活躍し、毎日新しい課題と有意義な影響を与える機会を楽しめる、卓越した才能を持つ、聡明で意欲的な人材を求めています。テクノロジーとビジネスの分野で最も優秀な人材と共に働きながら、オンラインであらゆるものを見つけて購入できる場所を構築することに貢献したい方にとって、歴史を作り、eコマースの未来を形作る絶好の機会です。 私たちは現在、日本でAmazon Entertainment、WW Amazon Stores (WWAS)、G&A、Devices & Services (D&S)、Artificial General Intelligence (AGI)、Ads、IMDb、Grand Challenge (AIGC)、Amazon Web Services (AWS)、Customer Service (CS)を含む7つのアマゾンビジネスラインをサポートするシニアERスペシャリストを募集しています。ダイナミックで組織的な自発的行動力のある方を歓迎します。 このポジションに最適な方は、幅広い従業員関係の課題やプロジェクトに効果的に取り組み、現場での労使関係サポートを提供できる方です。また、複数の部門にわたるステークホルダーと強固な協力関係を構築しながら、プロフェッショナリズムと健全な判断力をもって複雑な組織のダイナミクスをナビゲートできる、優れたコミュニケーション能力と対人スキルをお持ちの方を求めています。 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who thrive in a fast-paced, innovative environment where every day brings new challenges and opportunities to make a meaningful impact. If you'd like to help us build the place to find and buy anything online while working alongside some of the brightest minds in technology and business, this is your chance to make history and shape the future of e-commerce. We are looking for a dynamic, organized self-starter to join us in Japan as Senior ER Specialist supporting seven Amazon business lines including Amazon Entertainment, WW Amazon Stores (WWAS), G&A, Devices & Services (D&S), Artificial General Intelligence (AGI), Ads, IMDb, Grand Challenge (AIGC), Amazon Web Services (AWS), and Customer Service (CS). The ideal candidate for this position has effective communication and interpersonal skills that enable them to work successfully on a broad spectrum of employee relations issues and projects, provide on-ground labour relations support, building strong collaborative relationships with stakeholders across multiple functions while navigating complex organizational dynamics with professionalism and sound judgment. Key job responsibilities • 人事および従業員関係に関する問題の調査を行います。具体的

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