Amazon.com Services LLC
Human Resources, hr
ERInvestigator,WorldwideOperationsCentralizedInvestigation
“ER Investigator, Worldwide Operations Centralized Investigation at Amazon.com Services LLC. Skills: Employee investigations, HR investigations, Employee relations issues. Investigate HR issues. Investigate Employee Relations issues”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 5+ years HR generalist experience, 5+ years HR investigations specialist experience, Experience conducting investigative work, Experience in call center environment, Experience in distribution center environment, Experience in manufacturing environment, Experience supporting hourly employee client group
Nice to Have
Knowledge of employment law, Knowledge of HR policies, Advanced degree preferred, JD preferred, Other specialized training preferred
What You'll Do.
Investigate HR issues
Investigate Employee Relations issues
Conduct complainant interviews
Conduct witness interviews
Conduct subject employee interviews
Analyze investigation data
Propose remedial action
Produce investigation documentation
Manage assigned casework
Bring investigations to closure
Design employee feedback collection
Collect employee feedback
Analyze employee feedback
Design stakeholder feedback collection
Collect stakeholder feedback
Analyze stakeholder feedback
Analyze aggregate casework data
Identify issue trends
Identify opportunities for mitigation
Analyze casework trends
Produce strategic recommendations
Address systemic issues
Engage in continuous improvement
Analyze people programs
Revise people programs
Consult with business partners
Consult with Corporate ER teams
Consult with Legal teams
Consult with 3rd Party Vendors
Collaborate with business partners
Collaborate with Corporate ER teams
Collaborate with Legal teams
Collaborate with 3rd Party Vendors
Work on critical employee relations issues
Complete crisis-oriented issues
How You'll Work.
Team & Collaboration
Business partners; Corporate ER teams; Legal teams; 3rd Party Vendors
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