Company
ERCaseManagementSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ER Case Management Specialist. Skills: ER Case Management, Employee Relations, HR Advisory. Support business with management of employee relations cases. Provide professional advice, support and guidance to managers”
Industry & Context.
Creative problem solving
UK shift, 12:30-9:30 PM
What They're Looking For.
Must Have
Practical ER Case management experience, Prior experience of practical ER case management or advisory on complex matters, Possess an understanding of issues affecting Employee Relations case management, Influencing and stakeholder management skills, Verbal and written communication skills, Bachelor's degree
Nice to Have
Experience managing HR/ER matters across UK, Experience of working in a highly matrixed organization, Solid appreciation of the importance of recognizing cultural and geographic sensitivities, Intermediate use of Excel
What You'll Do.
Support business with management of employee relations cases
Provide professional advice
support and guidance to managers
Investigate matters where required
Provide ER advice on a range of topics
Review and draft documentation
Advise on potential employment / legal risk
Support directly with senior complex
and regulatory matters
Investigate employee complaints
and disciplinary matters
Provide guidance on investigation completion
Support managers and employees with investigations
Develop employee relations policies and procedures
Implement employee relations policies and procedures
Maintain employee relations policies and procedures
Align policies to laws
regulations and business strategy
Share insights with stakeholders on employee relations issues
Consult on complex issues
Provide advice to People Leaders
Support resolution of escalated issues
Identify ways to mitigate risk
Develop new policies/procedures
Take ownership for managing risk
Strengthen controls in relation to work done
Perform work related to other areas
Understand how areas coordinate and contribute to objectives
Collaborate with other areas of work
Keep up to speed with business activity and
Engage in complex analysis of data
Solve problems creatively and effectively
Communicate complex information
Influence or convince stakeholders to achieve outcomes
Support ER Case Management activities
Provide specialist case management advice
Provide coaching to People Leaders
Drive resolution of Disciplinary cases
Drive resolution of Capability cases
Drive resolution of Grievance cases
How You'll Work.
Team & Collaboration
Control partners; People Leaders; Business aligned support areas
Communication Scope
Verbal communication; Written communication; Complex information communication
Full Job Description
# **Job Description** **Purpose of the role** To support the business with the management of employee relations cases, in line with relevant policies, procedures and regulatory requirements. This includes providing professional advice, support and guidance to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness), and investigating matters where required. **Accountabilities** * Provision of ER advice on a range of topics, including reviewing and drafting of documentation, advising on process as well as potential employment / legal risk. Supporting directly where required, often with senior complex, and regulatory matters. * Investigations to resolve employee complaints, grievances, and disciplinary matters and guidance on the completion of these, supporting managers and employees as required. * Employee relations policies and procedures development, implementation, and maintenance, aligning these to all applicable laws, regulations and the overall business strategy. * Production and deployment of ER training in coordination with our control partners with a focus on prevention. * Production and delivery of ER metrics, sharing insights with stakeholders on employee relations issues and trends. **Assistant Vice President Expectations** * Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. * Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. * Take ownership for managing risk and strengthening controls in relation to the work done. * Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. * Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. * Engage in complex analys
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