VIXXO
EquipmentTechnician
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“Equipment Technician at VIXXO. Skills: reactive and preventative maintenance services, customer relationships, Service Level Agreement (SLA) requirements. Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory. Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules”
What You'll Achieve.
inspire customer loyalty; Meet Service Level Agreement (SLA) requirements
Industry & Context.
troubleshooting issues; solving them calmly, coolly, and collectedly
Must be able to lift 50 lbs. without assistance
What They're Looking For.
Must Have
At least one year of experience servicing equipment, At least one year of experience in a customer-facing or customer-service role, Smartphone proficient in inventory, managing, scheduling, and other tasks, Must possess a valid driver’s license with a clean driving record, Must be able to lift 50 lbs. without assistance
Nice to Have
experience using proper testing equipment and practices for general electric and water, Must like coffee
What You'll Do.
Repair commercial espresso
and water systems throughout an assigned territory
Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
Meet Service Level Agreement (SLA) requirements set by customers
including conducting thorough inspections
correctly executed equipment maintenance
and completing descriptive
How You'll Work.
Communication Scope
explain technical concepts clearly and effectively to non-technical individuals
Full Job Description
" $1500 SIGNING BONUS " "Quarterly Bonus" "Company Vehicle" Vixxo is seeking a full-time, Experienced Equipment Technician to manage a territory that includes Santa Rosa and the surrounding areas. Compensation ranges from $23 p/h to $30 p/h, depending on experience. THE ROLE: As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory– see for yourself how one of our technicians describes a day in the life by clicking here! WHO WILL LOVE THIS JOB: A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly. A clear communicator: you are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals. A constant learner: you are not afraid to ask questions and constantly strive to refine your technical expertise. TOP 3 RESPONSIBILITIES: Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory. Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules Meet Service Level Agreement (SLA) requirements set by customers, including conducting thorough inspections, performing timely, correctly executed equipment maintenance, and completing descriptive, accurate paperwork. QUALIFICATIONS: At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water. At least one year of experience in a customer-facing or customer-service role. Must like coffee: Tasting is the final step in all repairs. Smartphone proficient in inventory, managing, scheduling, and other tasks. Must possess a valid driver’s license with a clean driving record. Must be able to lift 50 lbs. without assistance. What Vixxo has to Offer You: Competitive ba
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