EquipmentSupportTechnician

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more! As an **Equipment Support Technician** , you will have the opportunity to play a critical role in providing the best experience possible to our customers through telephonic technical support and written support in our contact center. **What We Offer:** * An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. * Annual company performance bonus in addition to base salary * Defined career paths so you’ll always know what’s next and what steps can get where you want to go * Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses * A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays * Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners * Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners. * Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner **What You’ll Be Doing** * Ensures that Henny Penny equipment is not down for more than 24 hours, any place in the world by providing excellent support to our customers. * Communicates with customers to quickly and efficiently troubleshoot tec