EquipmentSalesSupport

## Accountabilities Prepare and provide equipment quotations by responding to customer and sales representative inquiries via phone and email. Collaborate with sales teams to confirm pricing structures, promotions, and clearance opportunities for accurate quoting. Process incoming equipment orders by verifying order details, credit terms, down payments, and required documentation. Enter and manage orders in internal systems, ensuring accuracy and timely processing, including special or complex orders. Deliver high-quality customer service by responding promptly to inquiries and resolving order-related issues efficiently. Coordinate with internal departments to ensure smooth order fulfillment and alignment with customer requirements. Liaise with manufacturer representatives to obtain product information, resolve queries, and maintain strong working relationships. Maintain up-to-date knowledge of products, promotions, and market offerings to support sales activities. Support business growth by promoting existing inventory and assisting with operational sales initiatives. Ensure adherence to internal processes and contribute to continuous improvement in order management workflows. Perform additional administrative and operational duties as required to support the team. Requirements 3 to 5 years of experience in a customer service, sales support, or order management role. Experience or familiarity with dental or medical equipment is considered a strong asset. Strong proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word. Excellent customer service skills with the ability to build and maintain positive professional relationships. Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. High attention to detail, particularly when handling order entry, documentation, and financial terms. Strong problem-solving abilities and the capacity to resolve issues quickly and effectively. Excellent verbal comm