EpicureanHotelFrontDeskSupervisor

# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** # **About Epicurean Hotel** Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes. At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe. # **Overview of the role** The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates. This role involves training and mentoring staff, handling guest concerns, and maintaining efficient check-in and check-out procedures. The ideal candidate is a proactive leader with strong problem-solving skills and a commitment to delivering an outstanding guest experience. # # **What you have** * High school diploma or equivalent required; college degree in Hospitality Management or related field preferred. * 1-2 years in a front desk or guest service role, preferably in a hotel setting. Previous supervisory experience is a plus. * Strong leadership and communication skills. * Proficiency in hotel property management systems (PMS), such as Opera or similar software. * Ability to handle high-pressure situations and resolve guest concerns professionally. * Excellent organizational and multitasking abilities. * Capability to move quickly and efficiently in a fast-paced environment. * Flexibility to work various shifts, including evenings, weekends, and holidays. ## # # **What you’ll