The Cigna Group
healthcare or insurance
EpicDeliveryOwner
Neural analysis suggests this role is
optimal for Mid candidates.
“Epic Delivery Owner at The Cigna Group. Skills: Epic Delivery Ownership, Agile delivery, Cross-functional leadership, Stakeholder communication. Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization. Develop and maintain Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking”
Industry & Context.
analytical skills; ability to navigate complex organizational environments; Ability to manage competing priorities and guide teams through ambiguity and change
What They're Looking For.
Must Have
Bachelor’s degree in Business Administration, Project Management, or related field, 3 - 5 years of experience delivering complex initiatives, understanding of Scaled Agile Framework (SAFe) and Agile delivery, Proven experience leading cross-functional teams and managing delivery across multiple workstreams or ARTs, analytical skills, attention to detail, ability to navigate complex organizational environments, Excellent written and verbal communication skills, Proficiency with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps, Ability to manage competing priorities and guide teams through ambiguity and change, Experience in writing epics, features, user stories, and supporting UAT or readiness activities, Self-starter mindset, leadership skills, facilitation skills
Nice to Have
PMP or Prince2 certification, SAFe certifications
What You'll Do.
Own delivery of Epics from ideation
and refinement through implementation
and benefits realization
Develop and maintain Epic delivery plans
budget considerations
and milestone tracking
and constraints develop mitigation plans and escalate when required
Monitor delivery performance against agreed scope
Remove impediments in collaboration with RTEs
Ensure teams have clarity on deliverables
Oversee and maintain accurate project documentation
including delivery plans
and reporting packages
Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations
Lead post-implementation reviews to capture lessons learned and drive continuous improvement
Contribute to the development or review of Lean Business Cases
cost-benefit assessments
and strategic proposals for new Epics or enhancements
How You'll Work.
Team & Collaboration
Partner closely with cross‑functional teams, senior leadership, Product Managers, Product Owners, and Agile Release Trains (ARTs); Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery; Facilitate cross‑team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed; Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures
Communication Scope
Excellent written and verbal communication skills; ability to engage senior executives and diverse stakeholder groups; Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams; Facilitate regular stakeholder reviews, steering committees, and status presentations
Process & Methodology
End-to-End Epic Ownership, Planning & Delivery Governance, Develop and maintain Epic delivery plans, milestone tracking, risk identification, dependency management, constraint management, mitigation planning, escalation, Monitor delivery performance, Quality Assurance & Documentation, Conduct quality checks on deliverables, Lead post-implementation reviews, Business Case & Proposal Support
Full Job Description
## About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well being, and peace of mind of those we serve. Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, and the first foreign company license by Insurance Authority in KSA, is committed to delivering best-in-class health solutions aligned with Vision 2030. You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work. We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives. ## About the Role The **Epic Delivery Owner (EDO)** plays a critical role in ensuring the successful delivery of strategic initiatives (Epics) across the organization. Operating within a dynamic and rapidly evolving industry, the EDO partners closely with cross‑functional teams, senior leadership, Product Managers, Product Owners, and Agile Release Trains (ARTs) to drive end‑to‑end delivery of Epics—from initial refinement through execution, closure, and value realization. This role ensures that each Epic is delivered within agreed scope, budget, timelines, and quality parameters, and that it aligns with organizational strategy, regulatory requirements, and customer needs. **Key Responsibilities :** **End‑to‑End Epic Ownership** * Own delivery of Epics from ideation, definition, and refinement th
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