Hummingbird
healthcare
EpicAnalyst-HIMCoding
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Epic Analyst - HIM Coding at Hummingbird. Skills: Epic HIM Coding, problem-solving, ticket resolution, break-fix, optimization. Support Epic stability and HIM workflows. Resolve tickets”
What You'll Achieve.
support Epic stability and HIM workflows that patients and staff rely on; keep Epic running smoothly for the client’s teams—and for the patients they serve; improve reliability, reduce friction, and help the client’s teams work more effectively; confirming what success looks like before you build
Industry & Context.
calm problem-solver; resolving tickets; handling break-fix issues; delivering small optimization projects; triage and troubleshoot incoming tickets; dig into workflows and build to find root cause; coordinate with client stakeholders to confirm needs and priorities; problem-solving skills: you can frame ambiguous issues into clear problem statements and practical paths forward; Comfort working across systems, data, and stakeholder inputs to find what’s true and what needs to change; lead more ambiguous troubleshooting; problem-solve with the goal of finding successes, not trade-offs, for all involved
Candidates must be legally authorized to work in the United States without sponsorship., Work from a location within the United States with consistent internet service., Monday-Friday, 8:00AM - 5:00PST business hours, with some flexibility., Travel: 2-3 times/year for company events or client visits., Outside Employment Policy doesn’t allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule.
What They're Looking For.
Must Have
Current Epic certification in HIM Coding, A minimum of 2 + years delivering scoped analyst work end-to-end—problem solving, requirements gathering, testing, and solution implementation, Deep specialization in HIM Coding and interest in growing into broader areas within Epic, problem-solving skills: you can frame ambiguous issues into clear problem statements and practical paths forward, Comfort working across systems, data, and stakeholder inputs to find what’s true and what needs to change, written and verbal communication—you can explain your reasoning and adapt your message to your audience, A quality-first mindset: you care about testing, documentation, and building things that hold up in the real world, Ownership and reliability: you follow through, flag risk early, and ask for help when you need it
Nice to Have
Experience leading cross-functional workstreams, mentoring others, or improving team standards/methods (especially for Senior roles), Experience in regulated or highly controlled environments where consistency and traceability matter, Experience with structured delivery practices (requirements traceability, change control, test planning, release readiness)
What You'll Do.
Support Epic stability and HIM workflows
Handle break-fix issues
Deliver small optimization projects
Triage and troubleshoot incoming tickets
Dig into workflows and build to find root cause
Coordinate with client stakeholders to confirm needs and priorities
Configure/update Epic build within your specialty area
Plan and execute appropriate testing
Ensure fixes don’t create downstream issues
How You'll Work.
Team & Collaboration
Act as an extension of a client’s Epic team; Coordinate with client stakeholders; Communicate clearly and consistently with client stakeholders and internal teammates; Escalate when risk, complexity, or impact crosses thresholds; Mentor others
Communication Scope
Communicate clearly and consistently with client stakeholders and internal teammates: status, timelines, risks, tradeoffs, and next steps; written and verbal communication—you can explain your reasoning and adapt your message to your audience
Process & Methodology
Deliver small optimization projects, Translate requests into clear, testable requirements, Anticipate dependencies, Drive prioritization, structured delivery practices (requirements traceability, change control, test planning, release readiness)
Full Job Description
**Hi. We’re Hummingbird.** We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. **Summary** Be the calm problem-solver behind the scenes—support Epic stability and HIM workflows that patients and staff rely on. We’re hiring an Epic-certified and experienced HIM Coding Analyst. This is hands-on, operational work: you’ll spend your time resolving tickets, handling break-fix issues, and delivering small optimization projects that keep Epic running smoothly for the client’s teams—and for the patients they serve. A typical day includes a steady flow of requests and problem-solving: you’ll triage and troubleshoot incoming tickets, dig into workflows and build to find root cause, coordinate with client stakeholders to confirm needs and priorities, and document changes so fixes are traceable and repeatable. Depending on level, you’ll either focus on reliable execution with growing autonomy or lead more complex work—anticipating downstream impacts, guiding decisions, and mentoring others. **Responsibilities** ### **Required: current Epic certifications in HIM Coding and experience as an Epic analyst. See additional details below!** ### What You’ll Do _(Exact scope varies by specialization and level—this is the shared core.)_ * Act as an **extension of a client’s Epic team** , supporting day-to-day stability and continuous improvement in Epic’s
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