EpicAccessAnalyst

**It 's fun to work in a company where people truly BELIEVE in what they're doing!** _We 're committed to bringing passion and customer focus to the business._ ## ## Department: Strategic Planning & Development Under the direction of the Director Enterprise Informatics, the Cadence & Prelude Epic Analyst is responsible for collaborating with key stakeholders, end users and team members to throughout system development phases of assessment, design build, testing, training and implementation. As the primary individual responsible for implementation, support & maintenance, the Cadence & Prelude Epic Analyst is pivotal in bridging the gap between technical solutions, operational needs and the Electronic Health Record (EHR). The role requires a blending of technical and interpersonal skills with a reasonable comprehension of the operation department the analyst is assigned to and their information system tools and requirements. In addition, the Epic Analyst provides analytical expertise to information systems end users, aiming to enhance workflow, optimize business processes, and identify system solutions that meet organizational goals. This involves a proactive approach to understanding the nuances of application system functionality and leveraging this knowledge to propose enhancements that drive efficiency and effectiveness. This role is ideally suited for a highly motivated individual with a passion for healthcare technology, a commitment to excellence in service delivery, and a pursuit of innovation and improvement in healthcare outcomes. 1\. Acts as the primary support contact for Cadence & Prelude Epic application. 2\. Proactively identifies and resolves issues that arise within the assigned application, collaborates with other application teams to address cross-functional issues, and utilizes a ticket management system to document troubleshooting records from end users and operational leads. 3\. Guides the design of workflows, the building and testing of the syst