Wegmans
EntryLevelManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Entry Level Manager at Wegmans. Skills: Customer service, Leadership, Store operations. Coordinate customer service activities. Troubleshoot customer service activities”
What You'll Achieve.
Ensuring team members have tools and resources to be successful; Reducing customer wait time; Enhancing the Company culture
Industry & Context.
Troubleshoot daily activities; Problem solve operational challenges
Must be 18 years or older, Morning, afternoon, evening availability, Includes weekends
What They're Looking For.
Must Have
Customer service experience, Proven ability to multi-task, handle interruptions in a fast-paced environment, Computer skills
Nice to Have
Experience leading a team, Ability to quickly learn and adapt to new situations, subject matters
What You'll Do.
Coordinate customer service activities
Troubleshoot customer service activities
Take part in store management
Manage store operations
Partner with department management
Prioritize and delegate tasks
Ensure Front End operations run efficiently
Monitor business and customer traffic
Manage open checkout lanes
Manage performance of Customer Service employees
Provide development opportunities
Provide Incredible Customer Service
Act as a champion for values
Problem solve operational challenges
Participate in special projects
Lead special projects
Bring employees together
Enhance Company culture
How You'll Work.
Team & Collaboration
Act as liaison between different areas of the store; Lead and develop a team of customer service focused team members; Partner with department management; Bring employees together
Process & Methodology
Lead special projects, Participate in special projects
Full Job Description
**Location:** 6600 Pitts-Palmyra Rd Fairport, NY 14450 **Availability Requirement for this role:** Morning, afternoon, evening (includes weekends). **Age Requirement:** Must be 18 years or older **Time Type:** Full time **Pay Range:** $21.75 - $22.50 / hour ## **Why Work Here** Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. ## **Job Description:** We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you! What will I do? * Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis * Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time * Manage performance of a team of Customer Se
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