Freedom Leisure
Leisure
EntertainmentManager
“Entertainment Manager at Freedom Leisure. Skills: Financial growth, Customer participation, People management, Customer experience. Oversee financial growth. Increase customer participation”
What You'll Achieve.
Achieve income targets; Achieve participation targets
Industry & Context.
Problem solving
Management rota, Shifts as Complex Duty Manager
What They're Looking For.
Must Have
Financial awareness, Commercial awareness, Proven people management skills, Experience in problem solving, Experience in organisation, Experience in customer service, Experience in staff management, Experience working in customer facing leisure environment, Excellent time management skills, Ability to manage priorities, Confident decision making, Ability to work independently, Ability to work flexibly
Nice to Have
Previous Ice operations management experience, Previous Bowl operations management experience, Previous Catering operations management experience
What You'll Do.
Oversee financial growth
Increase customer participation
Lead and develop team
Deliver customer service excellence
Contribute to customer journey development
Contribute to member experience development
Achieve income targets
Achieve participation targets
Act as primary point of contact
Manage established clubs
Oversee health and safety
Lead transformation of Bowl facility
Manage brand new Puttify interactive golf experience
Oversee growth of Strikes Diner
Oversee development of Strikes Diner
Oversee growth of Harvey's Diner
Oversee development of Harvey's Diner
Contribute to wider strategic direction
Participate in management rota
Act as Complex Duty Manager
How You'll Work.
Team & Collaboration
Head of Department Team; Management rota; Complex Duty Manager
Communication Scope
Relationship management
Process & Methodology
Balancing multiple priorities, Delivering to deadlines
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