Talon. One
Technology
EnterpriseTechnicalAccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Enterprise Technical Account Manager at Talon. One. Skills: Technical account management, API integration, Customer retention. Drive success of API-first promotion engine. Take ownership of technical integration process”
What You'll Achieve.
Boost retention; Boost growth; Boost satisfaction
Industry & Context.
Resolve recurring issues
Work from abroad up to 90 days
What They're Looking For.
Must Have
5+ years experience, Technical integration experience
Nice to Have
Experience in other languages a plus
What You'll Do.
Drive success of API-first promotion engine
Take ownership of technical integration process
Ensure platform fits client ecosystem
Resolve recurring issues
Lead onboarding design
Manage client expectations
Deliver consistent value
Explore new tech partnerships
Explore integration opportunities
How You'll Work.
Team & Collaboration
Engineering teams; Customer Success teams; Development team
Full Job Description
ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE ROLE: Join our team as an Enterprise Technical Account Manager at Talon.One, where you'll play a key role in driving the success of our API-first promotion engine for our enterprise clients. You’ll take ownership of the technical integration process, ensuring our platform fits seamlessly into each client’s ecosystem. As the technical lead for your portfolio, you'll proactively monitor API usage, resolve recurring issues, and manage escalations in close collaboration with our Engineering and Customer Success teams. You’ll lead onboarding design, manage expectations, and deliver consistent value that boosts retention, growth, and satisfaction. In this strategic role, you’ll also explore new tech partnerships and integration opportunities that expand our ecosystem and unlock more value for our customers. ABOUT THE TEAM: Our global team of 15+ Technical Account Managers is spread across the world, including EMEA, US, and APAC. We always strive for a seamless client onboarding and bug-free integration, while balancing ever-changing clients' requests on a daily basis. Our team works closely with Customer Success Managers and the development team, enabling us to act as consultants to all parties involved in the client onboarding journey. Ultimately, handling expectations related to the integration of our platform is where we drive value for our clients other languages are a plus WHAT'S IN IT FOR YOU: €1,000 annual learning budget, full LinkedIn Learning access, and free German language
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