Smartsheet

EnterpriseSeniorSolutionsEngineer

$133–163k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Enterprise Senior Solutions Engineer at Smartsheet. Skills: Solutions Engineering, Sales Enablement, Customer Engagement. Identify innovative solutions. Build innovative solutions”

What You'll Achieve.

Grow revenue; Empower meaningful change

Industry & Context.

Problems you'll solve

Analyze complex problems; Evaluate complex problems; Synthesize complex problems; Consultative approach to problem solving

Eligibility Requirements

Periodical travel

What They're Looking For.

Must Have

8+ years PreSales Solutions Engineer experience, SaaS and enterprise B2B software industry experience, Critical thinking skills, Growth mindset, Experience analyzing complex problems, Experience evaluating complex problems, Experience synthesizing complex problems, Experience working with relevant technologies, Comfort working in ambiguous situations, Comfort working in high-pressure situations, Experience taking consultative approach, Excellent communication skills, Excellent presentation skills, Ability to adapt communication style, Convey technical information to technical audiences, Convey technical information to non-technical audiences, Demonstrated experience playing ownership role, Experience working cross-functionally, Relentless curiosity, Commitment to excellence

Nice to Have

Experience with CWM, Experience with DAM, Experience with MAM, Experience with ECM, Experience with WCM, Experience with CMS, Experience with PIM

What You'll Do.

Identify innovative solutions

Build innovative solutions

Demonstrate innovative solutions

Solve complex business challenges

Lead technical sales engagements

Collaborate with sales teams

Identify customer requirements

Summarize customer challenges

Provide technical guidance

Demonstrate value of Smartsheet's offerings

Conduct discovery sessions

Uncover business processes

Uncover business challenges

Inform sales strategy

Inform solution delivery strategy

Establish strategic partner

Provide great customer experience

Grow knowledge of Smartsheet products

Maintain knowledge of Smartsheet products

Grow knowledge of Smartsheet services

Maintain knowledge of Smartsheet services

Grow knowledge of competitors

Maintain knowledge of competitors

Seek opportunities for collaboration

Seek opportunities for partnership

Support strategic plans

Execute strategic plans

Leverage expertise to lead onboarding

Leverage expertise to lead mentoring

Leverage expertise to lead coaching

Participate in onboarding

Participate in mentoring

Participate in coaching

Represent voice of customer

Inform product roadmaps

Consult on strategic programs

Collaborate on strategic programs

Stay up-to-date on industry trends

Stay up-to-date on best practices

Consult customers on product

Consult peers on product

Consult customers on industry

Consult peers on industry

Travel to customer sites

Travel to industry events

How You'll Work.

Team & Collaboration

Partner with Sales; Partner with Product; Partner with Customer Success; Partner with Professional Services; Cross-functional collaboration; Partnership with departments; Partner with SE teams; Partner with Product teams

Communication Scope

Presentation skills; Technical information conveyance

Full Job Description

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for an Enterprise Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Go to Market team Enterprise Expansion and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep kno

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