Smartsheet
EnterpriseSeniorSolutionsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Enterprise Senior Solutions Engineer at Smartsheet. Skills: Solutions Engineering, Sales Enablement, Customer Engagement. Identify innovative solutions. Build innovative solutions”
What You'll Achieve.
Grow revenue; Empower meaningful change
Industry & Context.
Analyze complex problems; Evaluate complex problems; Synthesize complex problems; Consultative approach to problem solving
Periodical travel
What They're Looking For.
Must Have
8+ years PreSales Solutions Engineer experience, SaaS and enterprise B2B software industry experience, Critical thinking skills, Growth mindset, Experience analyzing complex problems, Experience evaluating complex problems, Experience synthesizing complex problems, Experience working with relevant technologies, Comfort working in ambiguous situations, Comfort working in high-pressure situations, Experience taking consultative approach, Excellent communication skills, Excellent presentation skills, Ability to adapt communication style, Convey technical information to technical audiences, Convey technical information to non-technical audiences, Demonstrated experience playing ownership role, Experience working cross-functionally, Relentless curiosity, Commitment to excellence
Nice to Have
Experience with CWM, Experience with DAM, Experience with MAM, Experience with ECM, Experience with WCM, Experience with CMS, Experience with PIM
What You'll Do.
Identify innovative solutions
Build innovative solutions
Demonstrate innovative solutions
Solve complex business challenges
Lead technical sales engagements
Collaborate with sales teams
Identify customer requirements
Summarize customer challenges
Provide technical guidance
Demonstrate value of Smartsheet's offerings
Conduct discovery sessions
Uncover business processes
Uncover business challenges
Inform sales strategy
Inform solution delivery strategy
Establish strategic partner
Provide great customer experience
Grow knowledge of Smartsheet products
Maintain knowledge of Smartsheet products
Grow knowledge of Smartsheet services
Maintain knowledge of Smartsheet services
Grow knowledge of competitors
Maintain knowledge of competitors
Seek opportunities for collaboration
Seek opportunities for partnership
Support strategic plans
Execute strategic plans
Leverage expertise to lead onboarding
Leverage expertise to lead mentoring
Leverage expertise to lead coaching
Participate in onboarding
Participate in mentoring
Participate in coaching
Represent voice of customer
Inform product roadmaps
Consult on strategic programs
Collaborate on strategic programs
Stay up-to-date on industry trends
Stay up-to-date on best practices
Consult customers on product
Consult peers on product
Consult customers on industry
Consult peers on industry
Travel to customer sites
Travel to industry events
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with Product; Partner with Customer Success; Partner with Professional Services; Cross-functional collaboration; Partnership with departments; Partner with SE teams; Partner with Product teams
Communication Scope
Presentation skills; Technical information conveyance
Full Job Description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for an Enterprise Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Go to Market team Enterprise Expansion and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep kno
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