ServiceNow
enterprise cloud software
EnterpriseSalesAssociate
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“Enterprise Sales Associate at ServiceNow. Skills: Sales, Relationship Management, Customer-Centric Approach. Drive business in existing, under-penetrated and suspect Enterprise. Source net new opportunities through prospecting”
What You'll Achieve.
drive new sales revenue; drive business in existing, under-penetrated and suspect Enterprise; Source net new opportunities through prospecting; ensure customer satisfaction and help drive additional revenue streams; measurable business outcomes
Industry & Context.
critically thinking about how to integrate AI into work processes, decision-making, or problem-solving; understanding customer pain points and translate them into specific solutions with measurable business outcomes
What They're Looking For.
Must Have
Sales or Entrepreneurial experience, preferably in B2B sales targeting enterprise-level accounts, A proven track record of driving revenue and consistently meeting or exceeding sales quotas, Familiarity with the entire sales cycle, including sales pipeline management, revenue forecasting, lead qualification, proposal development, negotiation, and closing deals, Demonstrated ability to build relationships with decision-makers at large enterprises, including VP-level executives, IT leaders, and business stakeholders, negotiation and relationship-building skills, engaging at various levels within enterprise accounts, Demonstrated ability to understand customer pain points and translate them into specific solutions with measurable business outcomes, follow-up skills to ensure customer satisfaction and continued success post-sale, Hungry & Hardworking, self-motivated, results-driven, and goal-oriented with a desire to succeed, Open to coaching, feedback, and continuous sales skills and technical knowledge improvement
Nice to Have
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
What You'll Do.
Drive business in existing
under-penetrated and suspect Enterprise
Source net new opportunities through prospecting
Support opportunities by building quotes and creating strategic account plans
running business reviews and working alongside the greater account team comprised of the Account Executive
Renewal Sales and Customer Success
Drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path
Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
Create formal networks with key decision makers and continually build a understanding of all aspects of the selling process
Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
Provide ‘on demand’ sales support to customers
Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
Identify the right specialist/ support resources to bring into a deal
Drive sales process management
and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
Invest in yourself by continuing to develop your skills through formal training
coaching and feedback
How You'll Work.
Team & Collaboration
team with Account Executives (AE) to drive new sales revenue; working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success; Support Customer Success Managers and Renewal Reps; Identify the right specialist/ support resources to bring into a deal, at the right time
Process & Methodology
strategic account plans
Full Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has three key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts; 3) Support opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success. The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path. Every day, you’ll get to: * Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey * Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling pr
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