Elk Valley Resources
Mining
EnterpriseResourcePlanning&HypercareSupportCo-op
Neural analysis suggests this role is
optimal for Entry candidates.
“Enterprise Resource Planning & Hypercare Support Co-op at Elk Valley Resources. Skills: ERP system, Hypercare support, Training delivery. Adhere to health and safety programs. Support ERP training sessions”
Industry & Context.
Pre-employment drug screen
What They're Looking For.
Must Have
Undergraduate degree in Electrical Engineering or Mechanical Engineering, Proficient in Microsoft Office applications
Nice to Have
Valid Class 5 Driver's License, Experience with Power Systems, Familiarity with AutoCAD, Previous work experience in technical or engineering environment, Experience with form design, macros, and data analysis, Solid understanding of AutoCAD and Solidworks
What You'll Do.
Adhere to health and safety programs
Support ERP training sessions
Assist trainers with logistics
Distribute training materials
Support virtual and in-person training
Assist users with system navigation
Monitor participant engagement
Collect training feedback
Maintain training records
Assist with training facility preparation
Escalate system issues
Provide first-level support
Respond to user questions
Assist with transaction processing
Work closely with business users
Identify recurring issues
Support knowledge-sharing activities
Support creation of FAQs
Support maintenance of FAQs
Support creation of quick reference guides
Support maintenance of quick reference guides
Support creation of support documentation
Support maintenance of support documentation
Participate in Hypercare meetings
Participate in issue review sessions
Provide on-site support
Provide remote support
How You'll Work.
Team & Collaboration
Business users; Trainers; Subject matter experts; Project team members
Communication Scope
Written communication; Verbal communication; Interpersonal communication
Full Job Description
## Description Elk Valley Resources (EVR) operates four steelmaking coal mines that employ over 5,000 people in the Elk Valley of British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous Peoples. EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada. Start Date: July 2026 Duration: 4-6 Months What we offer: At EVR, we're dedicated to supporting our workforce on their unique career journeys. EVR recognizes our employees' skills, competencies, and performance and offers opportunities with competitive compensation and benefits. We also aim to promote employee health and wellness and provide opportunities for professional development. We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions. We also believe that our employees are the reason we are accomplishing great things and are committed to supporting them through our many different programs Join us in the breathtaking Elk Valley of British Columbia. Here you will find outdoor adventure at your fingertips. Whether it's biking and skiing, or the laid-back atmosphere of fishing and hiking, there is something for everyone! Come experience what work life balance is all about! About the role: The ERP Training & Hypercare Support Co-op Student will assist the Applications Training Team in the successful deployment of the organization's new Enterprise Resource Planning (ERP) system across multiple operating sites. This position provides hands-on experience in training delivery, end-user support, change adoption, and post-go-live stabilization activities. The student will participate in training activities and provide frontline support during the Hypercare period. The role requires flexibility to support extended work schedu
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