Tight
Financial Technology
EnterprisePartnershipsTechnicalLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Enterprise Partnerships Technical Lead at Tight. Skills: Customer Success, Enterprise Partnerships, Data-driven decisions. Determine when/what data is needed. Provide data-centric enterprise-level support”
What You'll Achieve.
Improved outcomes as indicated by KPIs; Drive product strategy/decisions
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
3 to 10 years of experience engaging with B2B clients, Proven ability to use data to drive strategic decisions, Experience suggesting and implementing new processes for internal teams as well as external interfaces, writing skills
What You'll Do.
Determine when/what data is needed
Provide data-centric enterprise-level support
Implement actions that lead to improved outcomes
Track revenue and growth indicators
Use data and enterprise customer feedback to drive
Onboard enterprise partners
Manage adoption for enterprise partners
Provide support for enterprise partners
Drive revenue growth for enterprise partners
How You'll Work.
Team & Collaboration
Customer Success team interfaces directly with FinTech's product/engineering teams
Communication Scope
writing skills
Full Job Description
Job Title Enterprise Partnerships Lead (path to Head of Enterprise Partnerships) Company Description The Tight Embedded Accounting https://www.tight.com HQ is in Washington, DC, in the renowned Dupont Circle neighborhood, directly across the street from the Dupont Circle Metro Station. We are in our high-energy office 5 days a week, and we’re looking to bring on an A+ enterprise partnerships leader who embraces the opportunity to collaborate with high-trajectory, AI-native teammates in our HQ. Tight's product is growing at a rapid pace, with a recently revamped (and debt-free) architecture focused on LLM use cases https://docs.tight.com/ai/philosophy/ai-native-general-ledger for the future of Agentic Accounting. We’re looking for a leader who not only embraces the growth but also is excited by the amount of change that comes with this growth. Many financial technology (FinTech) platforms are building products that leverage Tight's Embedded Accounting https://www.tight.com/embedded-accounting-guide MCP Server, UIs, APIs and SDKs; over 1.3M users are leveraging said products. Tight's team aids these FinTechs in how to leverage its MCP Tools, Embedded UI, APIs and SDKs to build these products. Tight's Customer Success team interfaces directly with the FinTech's product/engineering teams, soliciting and obtaining critical product feedback that drives the direction of Tight’s products. Job Description Tight is now creating an Enterprise Partnerships operation, which will encapsulate the following areas (on a per-customer-partner basis): 1. Onboarding 2. Adoption (including activation rates, retention rates, and cohort analysis) 3. Support (the vast majority of what the current Customer Success operation does) 4. Revenue growth (which all of the above lead to) We're looking for an enthusiastic, quick, and passionate leader who is an expert at: - Determining when/what data is needed - Provides data-centric enterprise-level support to growing enterprise customers - Impl
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