CodeRabbit
AI
EnterpriseFieldEngineer-Pre-sales
Neural analysis suggests this role is
optimal for Senior candidates.
“Enterprise Field Engineer - Pre-sales at CodeRabbit. Skills: technical advisor, AI-powered solutions for the SDLC, customer requirements, technical solutions, solution designs, demos, Proof of Values (PoVs), security questionnaires, product feedback, industry trends, emerging technologies in AI-powered development tools and platforms. Serve as a technical advisor and champion for CodeRabbit customers. Partner with Sales, Product, Engineering and Customer Success teams to help customers appreciat”
What You'll Achieve.
significantly outperforms individual engineers; significantly outperforms individual engineers; making our customers successful; effectively showcase the value of the CodeRabbit platform; improving the product experience
Industry & Context.
solve new problems
What They're Looking For.
Must Have
5+ years of experience in a customer-facing technical role, 2+ years in a dynamic, fast-paced, startup-like environment, Experience working with diverse stakeholders, from technical teams to business leaders, organizational skills and ability to manage multiple customer needs simultaneously, experience with software development tools and platforms, Comfortable working with commandline, Knowledge in cloud platforms (AWS, GCP or Azure), Excellent communication and interpersonal skills, sense of ownership, self-motivation and eagerness to acquire new skills solve new problems, Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing
Nice to Have
Experience in container orchestration platforms (e. g. , Kubernetes), infrastructure as code (e. g. Terraform), CI/CD tools (e. g. Github Actions)
What You'll Do.
Serve as a technical advisor and champion for CodeRabbit customers
Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit
Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
Translate business objectives into technical requirements and solution designs
Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
Help in responding to security questionnaires
Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
Stay abreast with industry trends
and emerging technologies in AI-powered development tools and platforms
Contribute towards improvement of internal tools and documentation of playbooks
guides and best practices
Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
How You'll Work.
Team & Collaboration
Partnering with Sales, Product, Engineering and Customer Success teams; Collaborate with Account Executives; Collaborate cross-functionally with product and engineering teams; Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing; Collaborative Humans
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
organizational skills and ability to manage multiple customer needs simultaneously
Full Job Description
ABOUT CODERABBIT CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. ROLE OVERVIEW The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. In this function, you will play a crucial role in the customers’ pre-sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit. This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful. WHAT YOU WILL DO: - Collaborate with Account Executives to understand customer requirements and develop customized technical solutions - Translate business objectives into technical requirements and solution designs. - Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform - Help in responding to security questionnaires - Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience - Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms - Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices - Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience WHAT YOU W
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