EnterpriseDeploymentStrategist-EMEA

COMPETENCIES Our team comes from diverse backgrounds, the common denominator is drive and ambition. Perhaps you've spent a minimum of 3-5 years in high-performance environments like management consulting or a fast-growth startup, where clear thinking, fast execution, and accountability to outcomes were non-negotiable. Or perhaps you have previously been a CS leader and are now looking to bring your expertise to enterprise customers. You've been consistently promoted and entrusted with your most strategic accounts and increasing responsibility. You bring strong business acumen, genuine curiosity about AI and the SaaS landscape, and a winner's mentality with a track record in competitive sports, academics, or other arenas that proves you're top talent who rises to every challenge. - Commercially focused: you think in terms of revenue and business outcomes and can engage credibly with senior stakeholders on the metrics and strategies that impact their bottom line - Comfortable owning the full outcome: you connect product adoption to measurable business impact across complex enterprise accounts and view customer outcomes as a direct reflection of your work - Self-directed and adaptable: you take initiative without waiting for direction, learn quickly, and thrive when given autonomy and accountability in high-stakes environments - Tech-savvy curiosity: you're naturally interested in how technology and AI can create leverage, improve decisions, and shape new ways of working - Highly ambitious: you set challenging goals and execute with urgency, driven by growth for both your customers and yourself TRAJECTORY In this role you will: - Own commercial outcomes end to end, managing a portfolio of strategic enterprise customers from onboarding through renewal and expansion, driving retention and maximizing NRR - Deliver measurable customer outcomes, aligning each account strategy to either revenue expansion or operational efficiency and systematically tracking progress - Identi