ICF Incorporated, LLC

EnterpriseAtlassianAdministrator

$145–145k Reston, Virginia, United States; Columbia, Maryland, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Enterprise Atlassian Administrator at ICF Incorporated, LLC. Skills: Atlassian Enterprise Cloud administration, Jira administration, Confluence administration, Atlassian Access administration, Azure DevOps support, Mural support. Lead the architecture and administration of ICF’s Atlassian Enterprise Cloud environment. Provide technical expertise administering multiple business critical instances of Jira, Confluence, Access, and various plugin applications in the Atlassian Enterprise cloud”

Industry & Context.

Problems you'll solve

Troubleshoot access and/or performance issues

Eligibility Requirements

100% position may be performed from anywhere within the U. S.

What They're Looking For.

Must Have

5 years of progressively responsible experience administering large deployments of Atlassian Jira and Confluence, 2 years of experience in Atlassian Cloud architecture, including scalability, security, and integrations, 2 years of Atlassian Governance Model experience, 5 years of Confluence space administration and Jira project and workflow administration, 2 years of experience using/extending Atlassian REST API services, 2 years of experience with Azure DevOps & Mural

What You'll Do.

Lead the architecture and administration of ICF’s Atlassian Enterprise Cloud environment

Provide technical expertise administering multiple business critical instances of Jira

and various plugin applications in the Atlassian Enterprise cloud

Assess business needs and make decisions on consolidation of Jira and Confluence instances under ICF enterprise environment

Develop and support Jira integrations with other applications like ServiceNow

GitHub and Azure DevOps

Proficient in third party add-on research & evaluation

defining security & governance and installation

administration of defined apps

Conduct recurring governance meetings to review proposed global changes

plugin requests and proposed governance process

Manage Atlassian and third-party applications licensing

generate reports to assist with monthly cost recovery and annual renewals

Define Atlassian governance processes and made sure those are followed through

Establish and promote best practices for the usage of Atlassian tools

Configure and maintain JIRA projects

project and portfolio settings

custom fields and reports

Atlassian permissions management which entails create and manage users

Administer Atlassian Access for account management

internal/external users

Guide stakeholders and create Jira automation rules based on business requirements

Create and maintain data sources for Atlassian Analytics and associated dashboards

Maintain a customer service-driven mindset and cultivate collaboration and relationships with other teams

Provide end user training and help them refine their business processes

Troubleshoot access and/or performance issues

engaging Atlassian and/or app vendor support when necessary

Provide Azure DevOps user support which includes creating and maintaining projects in Azure DevOps

managing user access across multiple DevOps organizations

Provide Mural support

administer and maintain Mural workspaces

including the creation and governance of company-wide templates

How You'll Work.

Team & Collaboration

Cultivate collaboration and relationships with other teams

Full Job Description

ICF Incorporated, LLC: Enterprise Atlassian Administrator– Reston, VA **DUTIES:** * Lead the architecture and administration of ICF’s Atlassian Enterprise Cloud environment * Provide technical expertise administering multiple business critical instances of Jira, Confluence, Access, and various plugin applications in the Atlassian Enterprise cloud. * Assess business needs and make decisions on consolidation of Jira and Confluence instances under ICF enterprise environment. * Develop and support Jira integrations with other applications like ServiceNow, GitHub and Azure DevOps * Proficient in third party add-on research & evaluation, defining security & governance and installation, administration of defined apps. * Conduct recurring governance meetings to review proposed global changes, plugin requests and proposed governance process. * Manage Atlassian and third-party applications licensing, generate reports to assist with monthly cost recovery and annual renewals. * Define Atlassian governance processes and made sure those are followed through. * Establish and promote best practices for the usage of Atlassian tools. * Configure and maintain JIRA projects, project workflows, screen schemes, notification schemes, project and portfolio settings, custom fields and reports. * Atlassian permissions management which entails create and manage users, groups, roles, and permissions. * Administer Atlassian Access for account management, SSO, internal/external users. * Guide stakeholders and create Jira automation rules based on business requirements * Create and maintain data sources for Atlassian Analytics and associated dashboards * Maintain a customer service-driven mindset and cultivate collaboration and strong relationships with other teams. * Provide end user training and help them refine their business processes. * Troubleshoot access and/or performance issues, engaging Atlassian and/or app vendor support when necessary. * Provide Azure DevOps user support which include

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