HPE

EnterpriseArchitectNetworkingSupport&Services

₹75–120L ~AI est. Bengaluru, Karnātaka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Enterprise Architect – Networking Support & Services at HPE. Skills: Enterprise architecture, Customer support platforms, Salesforce, Enterprise integrations. Define enterprise architecture. Drive enterprise architecture”

What You'll Achieve.

Simplify journeys; Reduce friction; Create meaningful outcomes

Industry & Context.

Problems you'll solve

Data-driven insights

What They're Looking For.

Must Have

15–18 years of experience in enterprise architecture, Experience in customer support platforms, Experience in Salesforce, Experience in enterprise integrations, Expertise in APIs, Expertise in microservices, Expertise in cloud platforms, Expertise in automation technologies (RPAOTs/APA)

What You'll Do.

Define enterprise architecture

Drive enterprise architecture

Ensure seamless customer experiences

Ensure scalable customer experiences

Ensure integrated customer experiences

Align technology strategy

Support end-to-end service delivery

Define architecture vision

Define architecture standards

Define architecture roadmaps

Ensure alignment of IT solutions

Design end-to-end architecture

Define integration patterns

Drive API-first architectures

Drive microservices architectures

Drive event-driven architectures

Architect solutions for customer support journeys

Architect solutions for self-service

Architect solutions for omnichannel engagement

Enable guided experiences

Enable case management flows

Enable lifecycle journeys

Define automation architecture

Establish standards for security governance

Establish standards for data governance

Establish standards for integration governance

Review solution designs

Approve solution designs

Ensure compliance with enterprise architecture

Partner with engineering teams

Partner with product teams

Partner with support teams

Guide solution delivery

Influence technology decisions

Influence vendor selection

Influence platform selection

How You'll Work.

Team & Collaboration

Engineering teams; Product teams; Support teams

Full Job Description

Enterprise Architect – Networking Support & Services This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** At **HPE Networking** , the **Digital Experience & Automation (DEA)** team is reimagining how people experience support and services in a digital‑first world—setting new standards for the future of networking. We enable customers, partners, and employees through AI‑driven tools and modern platforms, transforming support into a unified, efficient, and simple experience that drives measurable value. Our mission is grounded in **innovation with purpose** : applying automation, AI, and data‑driven insights to simplify journeys, reduce friction, and create meaningful outcomes at every touchpoint. Define and drive enterprise architecture for networking customer support and service platforms, ensuring seamless, scalable, and integrated customer experiences. Align technology strategy across digital portals, automation solutions, Salesforce, and enterprise systems to support end-to-end service delivery. **What you 'll do:** **Architecture Strategy & Governance** * Define architecture vision, standards, and roadmaps for customer support and service ecosystems * Ensure alignment of IT solutions with cus

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