Amazon Web Services, Inc.
Technology
EnterpriseActEngineerIII
“Enterprise Act Engineer III at Amazon Web Services, Inc.. Skills: Cloud-based applications, Mission-critical systems, Enterprise account management. Design cloud-based applications. Develop cloud-based applications”
Industry & Context.
Troubleshooting; Root cause analysis
Domestic and/or international travel up to 25%
What They're Looking For.
Must Have
Master's degree or foreign equivalent, One year of experience, Designing, developing, implementing, troubleshooting, and managing large-scale, distributed systems, System administration in Linux or Windows, Computer networking, scripting, and automation
Nice to Have
Bachelor's degree or foreign equivalent, Five years of progressive post-baccalaureate experience
What You'll Do.
Design cloud-based applications
Develop cloud-based applications
Support global companies
Support enterprise companies
Work with engineering teams
Work with leading technologists
Utilize transformational technologies
Ensure flawless customer experience
Manage Enterprise accounts
Oversee support cases
Assist customers regarding strategy
Assist customers regarding project planning
Assist customers regarding launch
Assist customers regarding ongoing operations
Complete analysis of operational performance
Present periodic reviews of operational performance
Provide detailed reviews of service disruptions
Provide detailed reviews of metrics
Provide detailed prelaunch planning
Recommend new offerings for company architecture
Provide proactive advice
Advocate for customer requirements
Participate in customer requested meetings
Utilize customer resolution tools
Facilitate rapid resolution of concerns
How You'll Work.
Team & Collaboration
Work directly with engineering teams; Work with leading technologists
Communication Scope
Present periodic reviews; Provide detailed reviews
Process & Methodology
Project planning
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