Fastly
EnterpriseAccountManager-MENA
Neural analysis suggests this role is
optimal for Mid candidates.
“Enterprise Account Manager - MENA at Fastly. Skills: Enterprise Account Management, revenue generation, customer relationship management, upselling, cross-selling. owning and driving revenue across customers. ensuring product adoption of Existing & New product introductions based on customer priorities & pain points”
What You'll Achieve.
secure and grow revenue; drive product adoption; Success in this role directly ties to the value we provide our customers
Industry & Context.
travel as required by your role or requested by your manager, across the United Arab Emirates, available during core business hours 9am - 6pm
What They're Looking For.
Must Have
Prior Account Management, Customer relationship and strategic sales experience in United Arab Emirates, Prior sales experience driving revenue through up-selling and cross-selling into existing business and customers, and stakeholders, Able and confident to run customer meetings, demos, customer facing, presentation and project management skills, high detail orientation and exceptional organizational skills, Independent, self-disciplined, Fluent in English
Nice to Have
experience within the CDN /PAAS/Cyber Security industry, A sense of curiosity to understand customer goals coupled with an ability to understand and align technical concepts with business values, Thrives in a multitasking environment, with an ability to adjust priorities, possess verbal and written communications skills, Technical background highly valued
What You'll Do.
owning and driving revenue across customers
ensuring product adoption of Existing & New product introductions based on customer priorities & pain points
Cross sell the Fastly solutions and drive customer usage
drive renewals to a successful close
generate interest and opportunities across Fastly’s product portfolio
monitor customer relationships and account health
identify Executive sponsorship opportunities
bring customers together when needed for workshops
roundtables or speaking engagements
highlighting new Fastly initiatives
products and services to customers through Monthly and Quarterly Business Reviews
actively engage with customers both remotely and in person to understand their business and discover their requirements
How You'll Work.
Team & Collaboration
Partner closely with Sales, Sales Engineering and partners to grow customer Revenue; Collaborate with product, marketing and sales teams to provide feedback for ongoing customer support; bringing in Subject Matter Experts as situations dictate
Communication Scope
verbal and written communications skills; presentation skills
Process & Methodology
project management skills
Full Job Description
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Anghami, Mangomolo, Al Jazeera etc. We're building a more trustworthy Internet. Come join us. Enterprise Account Manager - Dubai Fastly are looking for an Enterprise Account Manager to join the team, nurture strong commercial and strategic business relationships with our customers across the region. The Enterprise Account Manager will be managing a portfolio of Enterprise customer relationships from C-Level down, you’ll have a proven track record in building high value and impact relationships, and have experience running upsell and cross sell opportunities. You’ll develop account health and lead customer advocacy across Fastly’s Enterprise , partnering with our Sales, Customer Support, Product and Technical teams. You will bring a growth mindset to the role and drive deeper, wider relationships to secure and grow revenue and
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