Handshake
Employer Revenue
EnterpriseAccountManager,EMEA
Neural analysis suggests this role is
optimal for Mid candidates.
“Enterprise Account Manager, EMEA at Handshake. Skills: Drive renewals, upsell, and cross-sell, Own the end-to-end relationship with a book of enterprise employer accounts, Build trust fast with executives, position Handshake's value against their real business problems, Synthesise customer feedback and surface insights, Work closely with Sales, Support, Marketing, Insights, and Product, Run your book autonomously. Drive renewals, upsell, and cross-sell. Own the end-to-end relationship with a boo”
What You'll Achieve.
accountable for commercial outcomes, not just relationship health; keeping accounts healthy and growing; work you do in EMEA will directly shape how Handshake's employer experience scales internationally; NRR is at or above benchmark; surfaced expansion deals; customers are referenceable; treat you as a strategic partner, not a vendor contact; actively helping define how the EMEA team operates as Handshake brings its global product to life
Industry & Context.
What They're Looking For.
Must Have
Background in early talent, campus recruiting, or HR/recruiting tech, 4+ years in Customer Success or Account Management, managing enterprise accounts, Proven track record owning renewals and commercial outcomes – upsell, expansion, churn prevention, Confident communicating with and influencing senior stakeholders and executives, Data-literate – you pull insight from numbers and use it to drive decisions and customer conversations, Communicator, written and verbal, Highly organised – you can hold a large, complex book and know where every account stands at all times, You operate independently and take initiative without waiting to be managed, You've built process, not just followed it, and you move fast
What You'll Do.
Own the end-to-end relationship with a book of enterprise employer accounts
Build trust fast with executives and become their go-to partner on early talent strategy
Get deep on each account so you can position Handshake's value against their real business problems
Use data to tell compelling stories
to customers and internally
Synthesise customer feedback and surface insights that shape how we build and go to market
Work closely with Sales
and Product to deliver for your customers
Run your book autonomously
How You'll Work.
Team & Collaboration
Work closely with Sales, Support, Marketing, Insights, and Product to deliver for your customers
Communication Scope
Confident communicating with and influencing senior stakeholders and executives; communicator, written and verbal
Full Job Description
Account Manager, EMEA – Hybrid Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply. We believe skills are transferable and passion for our mission goes a long way. The moment you're joining Handshake has been in EMEA for a couple of years. We know this market, we have customers here, and we're serious about it. What's changing is the product: we're consolidating from separate US and Europe platforms into a single global product which means our EMEA customers are about to get access to the full power of what Handshake has built. For the right person, that's a huge commercial opportunity. You'll be taking over accounts at a time of change, but it’s also exactly the moment you have the most to offer them. The team here runs lean and fast- startup energy inside a company that has already won at scale. The playbook is still being written, and part of this job is writing it. If that sounds like an opportunity rather than a concern, keep reading. Your Impact Reporting to the Director of Success & Operations, you'll own a portfolio of employer partners, helping them achieve their hiring goals, drive adoption across recruiting teams, and realise ongoing value from Handshake. You'll be both strategic advisor and hands-on operator: holding senior relationships, navigating commercial conversations, and keeping accounts healthy and growing. You'll also be arriving at the right moment - as we bring our global product together, the work you do in EMEA will directly shape how Handshake's employer experience scales internationally. Your Role - Drive renewals, upsell, and cross-sell - you're accountable for commercial outcomes, no
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